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“Horrible Experience”
1 of 5 bubbles Review of Highwayman Hotel

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Highwayman Hotel
Ranked #8 of 9 Hotels in Dunstable
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Horrible Experience”
1 of 5 bubbles Reviewed 8 April 2011

I booked this hotel through LateRoom where only double rooms were available for £60. When I arrived at the hotel I saw an advertisement that they had single rooms available for £39 and even the standard double room rate was lower than I'd booked it for online.
I arrived 15 minutes before check-in time and the reception was unmanned. I had to call the pub section of the building who refused to send someone over. In fact I had to wait over half an hour to check in.
The rooms are very noise and I couldn't sleep at all.
The next morning I discovered that there was no breakfast available as it was not included in te room rate.
The manager was very rude and unhelpful.

  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank walterm-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

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    54
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
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English first
wales
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 5 February 2011

I stayed here a few years ago and remember it as an ok place to stay, but how the years have not been good to it. Plenty of parking and a friendly receptionist,but the rooms, as another reviewer said, the window was wide open upon arriva,l the roomsmall& tatty, bathroom in need of a refurb and the TV at least 15 years old and capable of working on 3.5 channels only. The beds were very comfy though .The connected pub was busy on the 3 nights i stayed and each night by7.30 the carvery looked dried out and inedible, the meals we chose off the menu were good and a decent portion, but the main gripe about the pub were the loud and lively locals who were at times almost out of control and intimidating, with the bar staff doing nothing to calm them down. The main thing i would say aout this place is that it is a good contractors digs but not somewhere to take the wife!

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tupelo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dunstable hotels

Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 October 2010

Firstly, if your planning to take a cat to swing in your room, don't , you won't have space. Arrived in room to find window open, ok in summer but in October rain, not good, curtains, carpet all wet, room cold. The 4 channels on TV and the retro bathroom took me right back to the 70s. At £65 a night don't bother.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Nbaguley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lingfield
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 30 August 2010

First impression of the "pub" was very good with plenty of adjacent car parking space. Rooms were in a separate annexe block behind the pub, but from the outside it all looked welcoming. No problem with check-in (service with a friendly smile) and our room was clean, (crisp white bed linen, large fluffy towels) although a little on the small side with dated, well-worn, old-fashioned furniture. Also, there was no hairdryer in room (although website stated there would be one) and our curtain rail was actually hanging off its hinge (reported this on arrival, but not repaired by the time we left two days later). Bathroom also had a distinct smell of paint so assume the rooms are undergoing some sort of renovation? TV had no remote (although picture quality for the only four channels was awful) but not a problem for us as we do not watch TV whilst away anyway.
On the plus side, the staff were particularly friendly and there was a good 'pub' atmosphere (only a dozen or so people on both Saturday and Sunday nights, so it was never noisy despite football being shown on a big screen). The food, at breakfast, in the bar and also the carvery, was excellent. To sum up, with further renovations to the rooms and parts of the bar (the sofas really smelt musty), the "Highwayman" could promote itself as an 'upmarket' inn yet still retain its distinctive features which sets it apart from say, a Travelodge or Premier Inn. Despite this negativity, however, we still had an enjoyable two night break and would have no hesitation in staying here again if visiting the area. Don't expect a modern, bright "motel" but an oldie-style friendly pub (reminiscent of the 1960's/70's) and you too will not be disappointed.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MiloLingfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmaris
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 25 March 2010

Where do we start... Reception not manned, have to check in at the bar. Ground floor room booked and first floor room allocated. Tiny room and filthy. Dirty grubby grey net curtains with lots of cigarette burns. Very dirty and old bathroom that had a lick of paint to try and tart it up, it didnt work paint splodges everywhere only highlighted the problems.
When I complained I was moved to the feature room" at no extra charge". Wjile this was better it as only just acceptable for a supposed 3star hotel. Certainly not worth the 49gbp that we paid. Have taken it up with the head office so watch this space.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrisandTitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highwayman Hotel

Property: Highwayman Hotel
Address: London Road, Dunstable LU6 3DX, England
Region: United Kingdom > England > Bedfordshire > Dunstable
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #8 of 9 Hotels in Dunstable
Price range (per night): $48 - $81
Hotel Class:3 star — Highwayman Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Highwayman Hotel Dunstable
Highwayman Hotel Dunstable, England

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