When I initially entered the gates to the resort I wasn't sure what i was getting myself into, but quickly I felt very comfortable. The resort has villas with all the modern amenities, however, you are in the rainforest which makes for a great experience close to nature.
I can not say enough about the staff who were constantly willing to go above and beyond. They all worked very hard to make everyone's vacation as incredible as possible. The manager Mr. Franciso Arechiga and his team were very friendly to all guests and attentive to their needs. All the employees were great, but specific individuals that stood out were Alex, Armando and Sessie (servers) and the head of entertainment, Hector.
The food was arguable the best I have had in any of the southern locations i've travelled to (between Dominican republic, cuba, panama, bahamas). In some places (like cuba), I feared my next meal, but here the food was simply incredible. See you later waistline, because I couldn't stop eating.
There was diverse wildlife all across the resort grounds including capybara's, different bird, iguanas, turtles, and a family of manatees that lived in the local cenote.
I went on three different excursions and no bus ride was longer than 40 minutes. The resort was very central and close to many different attractions.
I want to thank the hotel for making my family's vacation fantastic! We hope to be back soon!More
- Free Wifi
- Free Parking