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Reviewed 3 October 2015

Nice hotel, it seems new and with beautiful decoration, very well located and with a great beach club. The staff is kind, especially Mildred, that was very atencious and recommended us to visit Bacalar, a great place near Mahahual.
The breakfast is very simple, less than we were expecting from in a hotel. But the breads and croissants are baked there every day. Was one of the most delicious croissants that I had tasted, believe me!

Date of stay: September 2015
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Camila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2015 via mobile

The hotel is very nice, minimalistic style, the food is very good, I recomend the spagetti with shrimps, and the coffee is also very good.

The personal attention Of Jordy the Big Manager and the crew Rosy,Gisel, Mildred, Guillermo, make you spent a delicious time.

Date of stay: July 2015
Trip type: Travelled solo
Thank alfonsoe37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2015 via mobile

I have recently stayed at this good hotel with a group of friends and it was well worth it. It's new, well located right across the beach away from the crowded and annoying center and yet close to shops and restaurants. The price included what they called continental breakfast which consisted of a basket of bread, a glass of juice and a coffee. Anything else had to be ordered and pay separatly. The restaurant also served tasty dishes for lunch and dinner but portions are small.
The decoration is modern and of good taste specially compared to the general bad taste of everything in town.

Date of stay: August 2015
Trip type: Travelled with friends
1  Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KooxHotels, Gerente at Quinto Sole Hotel, responded to this reviewResponded 14 August 2015

Dear Carlos C,

Thank you for taking the time to share your experience and feedback, I am happy that you and your friends have enjoyed our beautiful facilities, beach club, our location and service.
We will consider your comment about serving food, also I hope you had enjoyed the delicious food, they really are tasty!
Thank you for choosing Koox Quinto Sole Boutique Hotel for your recent vacation, we'll be waiting for your next visit.

Have an excellent day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2015

I came with my girlfriend for a mini-vacation to take a break from work and enjoy each other, we stayed three nights total. This Hotel was perfect for us, the location is great and considering we just wanted to lay on the beach and relax, the location worked great. The staff was very pleasant to deal with, very friendly. At check-in they missed to inform us about the rooftop jacuzzi and solarium, of which we found out during our last afternoon, I feel they should let you know a bit more about the place while checking-in. The restaurant serves good food, our rate included American breakfast and we enhanced it with some extras at a very decent price. We always ate at the hotel and did not venture into the village for eating, the quality of the food was good enough for us. The servers at the restaurant and beach area I will review in two groups, the gentlemen serving during the morning just did their job and that was it. The two ladies in the afternoon shift, Mildred and Liz, did a fantastic job, very friendly, engaging in conversation with guests and truly making you feel welcome, you can tell they enjoy working there. It was Mildred who told us about the rooftop area during our lunch Saturday afternoon. Mildred and Liz also told us about things to do and places to visit, always smiling and making sure we were well taken care of. We enjoyed our stay very much and should we go to Mahahual again I am sure this is the place we will stay.

Room tip: Book a sunset view room, before your arrival ask to be assigned to room 202, you still get Ocean Front view
Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Antonio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KooxHotels, Gerente at Quinto Sole Hotel, responded to this reviewResponded 5 August 2015

Dear Antonio R.

Thank you very much for your overall positive comments about your recent experience with us at Koox Quinto Solé Boutique Hotel in Mahahual. We are happy to hear that you enjoyed our facilities and the service provided by our Koox Team. At the same time I would like to apologize for not providing all the information regarding services in your check in.
Thank you also for having us in mind for your next trip in Mahahual.
We hope to serve you again in a very near future,

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2015

Friendly and hospitality for the hotel staff, the room is cleaning,a comfortable and big bed,the bathroom is big and clean,great tv entertainment (satelital TV and Led TV), WiFi is perfect, but the restaurant's menu is always the same (breakfast,lunch and dinner), please take actions about it.
The beach is great!

Date of stay: July 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Demian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KooxHotels, Gerente at Quinto Sole Hotel, responded to this reviewResponded 23 July 2015

Dear Demian N

Thanks for taking the time to share your recent experience at Koox Quinto Sole Boutique Hotel.

I appreciate all the positive feedback, it's good to know that You enjoyed the service of our staff, the comfort of the rooms and facilities.
We will consider your comment about our restaurant menu.

We see you soon again on the beautiful beaches of Mahahual!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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