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All reviews junipero serra coffee shop san blas town square nice restaurant took advantage underground parking within walking distance late at night main square third floor cathedral plaza noise mexico blankets cereal
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Reviewed 1 April 2018 via mobile

We three middle aged sale aged British guys were on our last few days in Mexico before returning on Friday 30/3. We had stayed in San Blas three nights but the hotel prices were being raised everywhere in the busy Semana Santa before Easter. We decided to head inland to avoid the crowds and prices. My friend found this hotel on H.c (a Mexican booking site) and booked at a good price of 1418 for a two double bed room for three of us on the Wednesday 28/3 night. This was only 318 more than the very basic Hotel Marino Inn in San Blas we had stayed in the night before (see review).

We arrived after our coach journey from Santiago Ixcuintla and then a taxi at 20:15 to be greeted in a swish foyer (usually above our pay grade) by a friendly receptionist who offered us a room at the front or rear. We wanted a view of the square or cathedral so she allocated room 309 but warned us that it might be noisy. I thought maybe a late night mariachi band or general traffic and people noise would be ok price for a view. We ascended via the smart lift and at the end of the corridor found our room.

The room was big, smart and clean, double aspect so with the curtains drawn back (nets behind) views of the cathedral, square and surrounding mountains could be appreciated. The double glazing kept the ambient noise out successfully.

There was plenty of room and surfaces for three peoples' belongings (although we travel light, one 5kg rucksack each), safe box, open cupboard with ten integrated hangers, shelves, dressing table, bin, bedside tables and a lamp, electric sockets, big TV (not Spanish channels) and an effective A/C unit. A welcome booklet explained everything and two plastic 0.5l bottles of still water with two plastic cups were provided.

The shower room was very smart and clean. Plenty of towels, two rolls of toilet paper (another luxury), second bin, big shower space. All furniture was good quality stainless steel. A big mirror with overhead lighting along with a strong tap pressure to make jetting out a razor easy meant shaving was easy. The power shower was appreciated to freshen us up to go to the TA highly rated Capistrano restaurant below before 21:15 (kitchen closed at 22:00).

It was all quiet by 22:30 and the square was dead in this working town so after a walk to the nearby (just past the cathedral) Sant bank to withdraw enough money for the exit tax (1,200 each), next hostel half owed (600) and travel & meals two of us went for a last drink in The Gloria by the cathedral, opposite the hotel room itself. Sitting on the old Imperial Hotel terrace we picked up the Hotel Fray JS wifi signal stronger than in our room so took advantage of saying hi to our friend in the room, take and send mutual pictures of each other across the road.

The night was very quiet and extremely comfortable. The multiple sheets of linen and blankets were appreciated! It was all extremely luxurious after the night before.

Breakfast was between 06:30 and 10:30 so after a good night's sleep and a glorious hot power shower (such luxury we are unaccustomed to) we descended to California Salon on the first floor into a bight, noisy and clean canteen style restaurant with families busy munching away.

The spread offered was a varied and generous buffet. Fresh coffee, yoghurt, sliced fruits, toast and the usual Mexican breakfast staples. Refried beans, Canadian pancakes, omelette to order fresh to taste (mushroom, cheese, ham, peppers, diced salad vegetables, (salt added at table), scrambled egg & ham, pulled chicken stew, ground pork/beef, potatoes & ham. All were very tasty and local!

The cutlery tray ran out of large spoons. I noticed tips (20) being left on the table (although there was a tip box on the counter) for the waiting/cleaning up staff as families left things behind on leaving. The staff could not cope with cleaning the tables or restocking crockery and cutlery, although they happily and regularly delivered or topped up coffees to tables.

The food was tasty and topped up regularly. If you want real milk in your coffee get it from the cereal section! We seemed to be the not non Mexicans in the restaurant although others (North Americans) were heard in the corridor earlier and there was no sign of any other Brits!

There were two ubiquitous large screen TVs broadcasting different channels, one a lively get-you-up-in-the-morning channel and the other showed TNT American Youth soap were both audible and annoying (for us Brits anyway) although nobody was really watching them except people on there own. The main restaurant downstairs had enormous TVs too, on permanently but quiet thankfully. No subtitles, odd, as in Wetherspoons as one downstairs showed the news (68 dead prisoners so riots in Venezuela, so sad as we had visited there before it fell apart) in the back section. Food choices (including the fresh juices) were topped up regularly till 10:25. There were immaculate toilets, great wifi and the chef was still cooking at 10:25.

We got back to the hotel room to smarten up and catch up with the internet. At noon there seemed to be a loud PA system outside in the square as someone shouted across it. Then came the VERY loud music! The double glazing was ineffective. Time to leave but we had plans to catch up and leave at 13:00. The religious Maundy Thursday religious concert continued unabated it was obvious from our third floor vantage that no one was gathering near the loudspeakers, in fact people dispersed away! It's ironic that a concert musician has just sued his orchestra for hearing damage in London! Maybe that was the 'noisy' that the receptionist had referred to when we checked in, although I had jokingly referred to Mariachi bands in San Blas main square late at night!

The receptionist was very helpful directing me to a cheap clothes shop and a '£ shop' to buy reading glasses. This was much appreciated as I had broken glasses and stained trousers in the two weeks beforehand.

We checked out at 13:00 and ordered the Uber to escape from the square's noise to the tranquillity of the main coach station and onto Puerto Vallarta then London to absolute peace in our South Eastern Suburb of Ladywell!

Stayed: March 2018, travelled with friends
Thank MikeLondonSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge S, Gerente at Hotel Fray Junipero Serra, responded to this reviewResponded 5 April 2018

Thank you so much for your super detailed review of our hotel Mike! Believe me, it was our pleasure to have you here with us and it makes me really happy to know that you enjoyed your stay. You're welcome back anytime!

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Reviewed 17 March 2018

We stayed 1 night for a look around town and shopping,The room and the hotel as a whole,was very nice for the cost and in a great location,breakfast was really good and you can walk around just about everywhere.Tepic has some interesting places and shopping as well.

  • Stayed: November 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge S, Gerente at Hotel Fray Junipero Serra, responded to this reviewResponded 6 April 2018

Thank you for staying with us Robert! It was our pleasure to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018 via mobile

My husband and I stayed here to celebrate my birthday. We were arriving @ hotel @ 8 AM following an all night bus ride from México City. The hotel kindly checked us into a room upon our arrival, and we were only asking that they store our luggage for the day prior to check-in. Things only got better from there. Our room was spacious, clean, quiet, and tastefully furnished. The hotel provided free full breakfast, including cooked options. There is a perfectly respectful gym also, open early AM, and is open all day. Last, the desk personnel were awesome. We asked them for directions to nail salon, and the following day when we were checking out and the gentleman noticed my nails, he asked me about my experience there. We chose to stay in the Centro historico area, and this was an all- around good choice. We will certainly be back.

Stayed: January 2018, travelled as a couple
Thank Sally Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge S, Gerente at Hotel Fray Junipero Serra, responded to this reviewResponded 15 February 2018

Dear Sally, thank you so much for the great review. It makes me happy to know that you had such a pleasant stay with us! I'll make sure to share your comments with our team and we certainly hope to see you again very soon!

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Reviewed 16 December 2017 via mobile

Hotel Fray Juniper Serra was a great place to stay while visiting Tepic. The price was right, a bargain including breakfast. It’s on the zocalo, across from the main cathedral. All the museums in town and many restaurants are within blocks. Good workout room. Only negatives are the Church bells into morning and the street musicians in the evening; ear plugs help.

Stayed: December 2017, travelled with family
Thank irwin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge S, Manager at Hotel Fray Junipero Serra, responded to this reviewResponded 6 January 2018

We really appreciate your review Irwin. It makes us happy to know that you had a pleasant stay with us and I do apologize about the noise coming from the street since we know the Plaza can get noisy sometimes during December. Nevertheless it was our pleasure to serve you, we'll be more than happy to welcome you back anytime.

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Reviewed 10 November 2017

Underground parking, rooms were clean and fairly spacious. Did not have a refrigerator which would have been nice. Restaurant on first floor had a good menu, good food with reasonable prices. Town square and lovely old church located right at the hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank WHITECOURT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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