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3 - 8 of 308 reviews
Reviewed 4 October 2018

I love this property because it combines authentic Mexican flare with California Chic and Asian Fun. I was totally not expecting to be driven in a real Tuk Tuk from the arrival area down to reception but this made me an instant fan of the property upon arrival. The memu is expensive and not very filling, as far as Mexican standards go, but delicious all the same (the ceviche is unparalleled, except maybe in a fancy place in Miraflores, Peru).
It’s reallyall about ambiance. This place is so cool with Instagram backdrops everywhere. I suppose the theme imports a lot of Mexico’s culture from various regions, my favorite are the Sugar Skulls everywhere.
The pool is glorious but the stretch of beach is magical and the sunsets very memorable. I’ll be back.

Stayed: December 2017, travelled with friends
Thank laurastegeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

We have just completed our eight night stay in this truly amazing hotel. Right on the beach at the best spot available.
The hotel’s insider, Jose, gave us some spot on tips for our trip to Sayulita and organized the tour of a lifetime to the Marietas Islands.
Bertha and Alan were great at breakfast - pointing out all the specialties and local favorites. Dulce and her entire team were always so welcoming.
We drank Margaritas... many... everywhere and everyday but the best ones were made by Christina and served with her wicked sense of humor!
Our biggest thanks goes to the Ruben. We had such fun with him every time we rang to get out late night sugar fix. He played along and was truly patient and happy to go the extra step to source items not on the IRD menu. We love you Ruben!
Thanks to everyone for such a memorable stay. It was worth the long trip over and we will be highly recommending you to everyone!

Stayed: September 2018, travelled with friends
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

There are many things that W Hotel Punta de Mita does well, and when you put them all together it makes a perfect experience. While the hotel, the food and the beach are great, the best thing of all is the genuinely heartfelt desire of the staff to make sure every guest has a perfect stay from beginning to end. Jose', the W Insider makes it his mission to know and anticipate every need from the time you book your reservation until the time you leave. From the pool staff, to the front desk to the restaurants, every employee is friendly and engages often with you to make sure you have what you need.

The beach is fantastic - very clean and uncrowded. You can walk up and down for about a mile and swim or surf in relatively shallow water. The water is clear, and the sand was hard packed and fine. Sunsets are amazing.

The property is clean and new - only about two and a half years old. The pool area is really nice - what you would expect at a new W Hotel - good bar, DJ playing music on the weekends. It was not overly crowded, but we were there in low season. It's hard to say how it might be in high season. They are building a brand new pool that is expected to open in October directly in front of the beachfront suites, however, so there should be even more pool space soon.

The ride from the airport is fast and efficient. The transportation team met us with an easy to see sign and loaded us quickly into a late model, air conditioned SUV for a quick 40 minute trip to the hotel - complimentary water and/or beer. It's about $85-90 one way for the entire vehicle - regardless of the number of passengers. The driver offered to stop along the way for food, supplies, pharmacy - whatever we needed - no problem.

The property is a bit far away from the rest of Puerto Vallarta/Nuevo Vallarta which can be either good or bad depending on what you want. For us, a couple looking for a nice quiet weekend by the pool and the beach, it was perfect. If you want to do a lot of activities or go to a lot of different restaurants, it could add up in transportation costs.

Food was really good and not really overly expensive for a nice hotel - good variety from Mexican to Thai to fresh seafood. Like the rest of the hotel, service was fantastic.

The room was fantastic and comfortable - just what you would expect from a W Hotel. The hotel consistently recognized Marriott Rewards Platinum status with upgraded room and other welcome gifts.

We hope to return to the wonderful people and fantastic experience again soon.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

We enjoyed a lot our vacations in W punta de Mita, beautiful beach and pool, good and modern facilities, however the prices of food are really expensive in all the restaurants, you can go outside to get the same quality in lower cost

Stayed: September 2018, travelled with family
1  Thank Cristina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bsegrave, General Manager at W Punta de Mita, responded to this reviewResponded 18 September 2018

Hello Cristina C,

Thank you for your valuable feedback! We are happy you enjoyed your recent experience at W Punta de Mita however it seems we could have gone further. Regarding food prices, our restaurants and bars feature the freshest and most delicious ingredients to be found in the area and gives you access to great food within the hotel.

We really hope to see you again very soon!

B. Segrave - GM
W Punta de Mita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

WOW!!!! We can’t say enough amazing words about our exceptional stay at the W hotel. The rooms were beautiful and so well-kept, they provided both a daily cleaning and turn down service...so thoughtful! Everyone from the tuk-tuk drivers, to the pool servers, to the managers and concierge, the service was friendly, helpful and personal. We had so many fantastic personal experiences with the staff, Betsy provided amazing service during a day at the pool and made us feel so welcomed. Hugo, such a phenomenal, knowledgeable bartender, talked to us a lot about mezcals and raicillas, and he shared some of his amazing homemade beet salt with us. The food was incredible as well, the chef at the Chevyceria takes such pride in his work and makes the best ceviche I’ve ever had! Try the aguachile! We will undoubtedly be back to the W because of the amazing time we had and the incredibly caring staff. Thank you.

Room Tip: Ocean view rooms are spectacular!
  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Gwenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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