My wife and I were able to spend our 25th wedding anniversary at Ste. Anne's Spa and much like the four previous visits we were treating royally by everyone at the spa. What made this visit even more special was that we were treated to a complimentary accomodation due to the fact that our visit in August 2011 was not quite perfect. Our room had an air conditioning unit that was misbehaving and interrupted our sleep. I chose not to mention at the time but sent an email response when asked to do so by Ste. Anne's once they heard my concern the spa went out of their way to ensure that we try again with an even nicer room that we had booked in August. I have always been impressed at how some businesses deal with clients whose experience has not been perfect. Ste. Anne's gets full credit in my mind and has now guaranteed that they will be our only spa choice for the future. Thanks so much to all the people at Ste. Anne's who make their spa such a wonderful place to visit and relax at.
- Official Description (provided by the hotel):
- Ste. Anne's Spa, situated in the Haldimand Hills gazes down on over 400 acres of forested rolling hills overlooking Lake Ontario. It is Ontario's largest destination and day spa, offering extensive spa facilities, luxuriously appointed guest rooms, fine dining, and an array of spa treatments. Surrounding the main inn at Ste. Anne's are private guesthouses, truly a unique aspect of the "spa village" experience. Located only 90 minutes east of Toronto. ... more less
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- Also Known As:
- Ste. Anne`s Hotel Grafton