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Reviews (1,715)
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All reviewsski valetmantles restaurantpool and hot tubnice hotelmountain viewenjoyed our stayski tripexcellent stayski hillski seasonunderground parkingtubsvillageskiingsummitloungeelevator
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Reviewed 5 April 2018

My wife and I stayed at the Grand over Easter weekend (3 nights), and were very happy with this hotel. Friendly and helpful staff, clean and well-appointed rooms (a bit lacking in personality or modernity, but perfectly acceptable), and a fantastic location directly beside the main chairlifts. Valet parking at $20 / night seems fair, and overall value was excellent. We will definitely stay at the Grand on future trips to Sun Peaks.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank David Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this reviewResponded 6 April 2018

Dear Mark B,

Thank you for sharing your thoughts from your recent stay with us. Thank you for the compliments and we will share your specific remarks with our team.

Your remarks in the room condition is well noted. We have a renovation scheduled for later this year which will transform our rooms into a rustic mountain chic style. We are very excited to showcase these for our guests.

We are also exceptionally proud of our ski in, ski out location only a few moments to the lifts, and happy you enjoyed the convenience.

We look forward to the opportunity to welcome you back to sun Peaks Grand again soon.

Warm regards,

Tony MacDonald
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We found a great deal to stay here. The staff were super helpful and welcoming. We got upgraded to a room with a view on the top floor. The rooms were clean and amazing. The hotel is central to everything. Amazing stay as always.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Erica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this reviewResponded 6 April 2018

Dear Erica H,

Thank you again for sharing your welcoming and flattering remarks. We are always happy to welcome our guests back to stay with us again.

We are pleased to be able to have you experience the Summit Club floor and that you enjoyed the rooms and Alpine views. Our central location give us perfect access into the walking village and we're happy you found it convenient.

We look forward to welcoming you back to Sun Peaks Grand again soon.


Warm regards,

Tony MacDonald
Director of Rooms

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Reviewed 3 April 2018

The room was big and cosy with a huge balcony. Great outdoor swimming pool and hottubs ..a bit busy on our staying but stil wonderful. Great location and very nice dinning experience. We will come back for sure.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Marius T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this reviewResponded 6 April 2018

Dear Marius T,

Thank you for sharing your thoughts. We are pleased to hear you enjoyed your room and balcony view. The hot tubs are certainly popular and a great way to pamper yourself with a relaxing soak.

We are happy to hear you enjoyed your dining experience and we are looking forward to welcoming you back to Sun Peaks Grand.

Warm regards,

Tony MacDonald
Director of Rooms

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Reviewed 3 April 2018

Generally fairly solid weekend, pool is cold, parkade is fairly brutal and stall size built for smart cars, food in hotel is somewhat marginal. Over priced and limited menu options. Proximity to ski lifts is great.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank persbjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this reviewResponded 6 April 2018

Dear persbjk,

Thank you for the feedback from your stay with us. We do monitor pool temperatures regularly and is kept above 82 fahrenheit to appeal to a broad range of preferences. We are also pleased to provide gated parking directly beneath the hotel and it does allow our guests easy access into the hotel with elevator service directly to the room floors. The parking stalls are standard sized Additionally, we provide a varied selection of menu choices through three menus at Mantles Lounge, Mantles Restaurant and Morrisey's Public House. We are saddened to hear you did not find the options you were seeking.

We hope to welcome you back to the hotel again soon.

Warm regards,

Tony MacDonald
Director of Rooms

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Reviewed 2 April 2018

Decided to visit Sun Peaks with my wife as a long weekend getaway. It was towards end of March and the hotel wasn't as crowded as it would have been during peak season. Nice friendly staff. Excellent location right in heart of the village. Great restaurant. Pleasant experience overall. We definitely plan to go back in future!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank zubaerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this reviewResponded 6 April 2018

Dear zubaerm,

Thank you for the many compliments! We are so very pleased to hear you enjoyed your stay with us.

We are exceptionally proud of our location and the ease of access into the walking village and are happy that you found it convenient.

We look forward to welcoming you and your wife back to Sun Peaks Grand for your next getaway.

Warm regards,

Tony MacDonald
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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