We had thought we had reserved a room at the Pincher Creek location, but had erroneously booked at the Heritage Inn in High River, AB. We happened to stop by the Pincher Creek location on our way to Waterton Lakes, even though we were too early to check in, but thought we would let them know we were in town. Weren't we surprised to find out we had booked at the wrong location.
We knew, given the time of year, that rooms were at a premium in this area. Instead of being "left out in the cold", Claire Layton - Manger of the hotel, did a great job of accommodating us. We were incredibly surprised by the quality of the room, and service from the staff. Our king room in the newer wing, was as good or better than any hotel we have stayed at during our travels around Canada or the US. What a pleasant surprise.
We could not be more thankful for the level of service, and attitude, of this situation, and would highly recommend this hotel.More
- Free Wifi
- Free Parking