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“Nice Hotel With One Major Negative”

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SpringHill Suites Grand Forks
Ranked #14 of 28 Hotels in Grand Forks
Certificate of Excellence
Winnipeg, Canada
Level Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Nice Hotel With One Major Negative”
4 of 5 bubbles Reviewed 8 January 2012

We spent one night in this ultra modern hotel on January 6, 2012. The staff was very friendly, and check in was swift and courteous. Our room was on the second floor and because it was Christmas break there were lots of preteen hockey players running back and forth but they settled down. They're just boys and the supervisors were good with them. The room was quite unique with a little office area set off from the bedroom area by a sliding glass divider above the desk. This area also had a comfortable sofa, nice bright floor lamp for reading and chaise lounge. Excellent. The windows have a pull down privacy shade that allows the sunlight in but keeps the privacy as well as having thick room darkening drapes. The entrance does not have a convenient closet by the door but all the way across the room nor does it have a place for wet shoes at the door. The room has a small micorwave and a little fridge for cold drinks. The kingsized bed was one of the most comfortable we've slept in at any hotel for a long time. We were impressed with the reading lights as part of the headboard.
The complimentary breakfast was varied and plentiful. It was one of the best stocked breakfasts we've seen at any of the Grand Forks hotels. They offered coffee (with flavoured creamers) juice, Activia yogourt, bagels, muffins, omelets, bacon, cinnamon rolls, waffles, several kinds of cereal, toast, with all kinds of condiments, and fruit.
A Major Negative:
The bathroom in the room was the worst we've experienced. The bathroom is divided into two areas, (toilet and sink in one area and shower and sink in other and no tub), each separated from the bedroom (and located at the foot of the bed) and each has a sliding green glass door. It is the most inconvenient set up for anyone. As a married couple it was even awkward. If you are naked in the shower room and about to have a shower and have to use the toilet you have to come out of the shower room, go to the other room where the toilet is and then back again. How awkward is this if you were sharing a room with a colleague while attending a conference, or a whole number of other scenarios? So while you are in bed you could have your partner running back and forth. My wife found the mirror in the bathroom with the toilet close enough to put on make up but there was no shelf for her to put her things and the light was poor. The shower room has a big mirror with a vanity but you have to lean away over it to do makeup and the light has a greenish hue. With the light on in the bathrooms your shadow is visible to anyone in the bedroom so watch what you do and because they are so close to the bed and without any fans, noise is a problem as well as odour. Bring your own air freshner.. Because of the awkward bathroom facility, we won't stay there again.

Room Tip: Ask if there are traditonal bathrooms if you feel that having a split bath/toilet facility will be p...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Traveller200247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
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    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Lorette
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 6 December 2011

Perhaps one of the most comfortable hotels in the area. You'd think you were in a much larger city enjoy the comforts of a business hotel. And frankly that's how it's laid out. Nice little entertaining area in each room with a lounging couch. Small business center in each room but enough to hook up the laptop, take some papers out and even charge the ipad. Bedding is luxurious, perhaps not central Chicago style but close. And finally the free breakfast had a good range of selection both hot and cold and tasty. Only complaint and the reason it's a four instead of a five, fire alarm went off at 4 am and we didn't feel like anyone knew how to handle this. Whether it's a false alarm (it was) or not, someone should be aware of procedures and protocols. They didn't. As well they use those stupid plastic key entries that invariably will fail at least once during the vacation and anytime I have those you won't get a five star. Simply put, they're garbage and inconvenient to guests.

Overall, great place and I would go back.

Room Tip: Kings are one bed to the room, queens are two. Not much difference in space.
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mvtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dickinson, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 December 2011

I had been scheduled for training in Grand Forks for one week a month for four months and I was booked at the Springhill Suites for these hotel stays. The Springhill Suites is a very accommodating hotel and the staff were pleasant. The breakfasts were a little bland, but there were local restruants and shopping malls to take care of any food or shopping needs. The hotel does not have a resturant, but they do provide microwaveable foods to purchase in the lobby (not my thing, but if you have children it may work in a pinch!) and names of local eateries that deliver to the hotel. Overall, my stay has been very good. Rooms are clean and well stocked with towels and extra blankets for the cool fall/winter evenings. I would stay at a Marriott Springhill Suites again.

Room Tip: If you want to use the workout room make sure you bring your own headphones!
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melissapav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mankato, Minnesota
Level Contributor
417 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

Clean lines, modern decor, and stylish public spaces makes Springhill Suites shine. Close to the University of North Dakota (3 miles away) and around the corner from shopping and restaurants, location is key for Springhill Suites. To top it off the breakfast, pool and fitness center are amenties that make your stay comfortable. You will be glad you stayed here.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank savedade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 November 2011

My husband and I travel to GrandForks a few visit every year. We decided to change where we stay and are very happy we did. After a morning of shopping and a bite for lunch, we went to see what time we could check in as we knew we were early. They check us in right away with no hassles. Upon entering our room, the only thing we could say was WOW. The size was amazing, lots of room. The breakfast was great and lots to offer. Different hot breakfast from one day to the next. The pool area was quiet and the whirlpool was very nice after a day of shopping. The shower was big. The toilet is in a separate area from the shower which is nice. The rooms were very quiet, which is nice. We stated thru the week so not to much traffic. Highly recommend.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigmamma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Grand Forks

Property: SpringHill Suites Grand Forks
Address: 2837 S 42nd Street, Grand Forks, ND 58201
Region: United States > North Dakota > Grand Forks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Grand Forks
#5 Romantic Hotel in Grand Forks
Price range (per night): $134 - $198
Hotel Class:3 star — SpringHill Suites Grand Forks 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Springhill Suites Grand Forks Hotel Grand Forks

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