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“Good location|Motel”

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Quality Inn & Suites Hanes Mall
Ranked #25 of 38 Hotels in Winston Salem
Reviewed 18 June 2017

The front desk staff was very nice. Not sure this is a hotel. Easy access to major highways and restaurants. This is a large motel. First floor rooms are better. The business center is great. Recommend for business travelers.

Room Tip: First Floor rooms are better
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  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank rboykins71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn H, General Manager at Quality Inn & Suites Hanes Mall, responded to this reviewResponded 19 June 2017

It was a pleasure having you with us! Your positive feedback was greatly appreciated and we look forward to having you with us again.

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11 - 15 of 157 reviews

Reviewed 17 May 2017

I enjoyed my stay in Winston-Salem in this gen of a hotel. The room was much larger than I ever expected and the bed was so comfortable. The pillows were of high quality, four on the king bed and two extra tucked away in the closet, just in case! The air conditioner was cold and completely mold-less, something that is not easy to come by in similar starred chain hotels.

Stayed: May 2017, travelled with family
Thank Karen And Olivi... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGM546, General Manager at Quality Inn & Suites Hanes Mall, responded to this reviewResponded 18 May 2017

So glad to hear you enjoyed your stay. Look forward to having you stay again with us soon!

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Reviewed 17 May 2017

The stay here was a great stay as normal. I was here for my daughter graduation. I enjoyed the rooms and the service that was giving my staff was amazing. When I come again I will not be staying any where else but here.

Stayed: May 2017, travelled with family
Thank jasmyng90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGM546, General Manager at Quality Inn & Suites Hanes Mall, responded to this reviewResponded 18 May 2017

Wonderful to hear the kind words and always glad to have you stay with us. Hopefully you and your daughter can come stay with us again when she is visiting back as an alumni!!!

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Reviewed 16 May 2017

Linens were dirty. We ask for another bed spread. Secondary pillows ,cases were extremely dirty. We got the juccuzzi suite. It was nice. Staff was friendly. Juccuzzi & bathroom shower head were leaky.

Stayed: May 2017, travelled as a couple
Thank Dzanth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGM546, General Manager at Quality Inn & Suites Hanes Mall, responded to this reviewResponded 18 May 2017

Thanks for the feedback. I will have our housekeeping inspector to pay closer attention to the bedding and maintenance to look the shower head. Glad to hear the staff took good care of you.

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Reviewed 15 May 2017 via mobile

Having just checked in to this hotel about 2 hours ago, I was forced to relocate to a nearby Starbucks to accomplish some work on my laptop. Why? Because the room had no desk, the business center had no place to work, and the desk clerk could not figure out any other place for me to work (short of "sitting in the lobby")

The room is substandard - filthy carpet, stained furniture, and the room door has to be slammed several times to overcome the draft which will not allow it to close. The bathroom door scrapes the floor, and the vent fan in the bathroom is so loud that you have to close the door in order to minimize the noise in order to sleep.

Avoid this place (way overpriced at $145) at all costs.

Stayed: May 2017, travelled with family
1  Thank Kerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGM546, General Manager at Quality Inn & Suites Hanes Mall, responded to this reviewResponded 18 May 2017

I'm sorry you had to go to Starbucks to get work done. All of our King bed rooms have a large work desk, but our rooms with Double beds have the activity table which is a bit smaller. We are changing our furniture in several rooms -- so I can put in a recommendation to see if we can fit in work desks with the new furniture for the double bed rooms .. I know the King rooms & Suites will all have them for sure.

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Additional Information about Quality Inn & Suites Hanes Mall

Address: 2008 South Hawthorne Road, Winston Salem, NC 27103-3030 (Formerly Holiday Inn)
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 38 Hotels in Winston Salem
Price Range: $82 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hanes Mall 2.5*
Number of rooms: 146
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Also Known As:
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn And Suites Hanes Mall
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn

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