We arrived to the apartment and access was easy with the emailed directions and codes. The apartment is located in a great location to all the downtown restaurants and shops. Thats about where it ended though. The bed was very uncomfortable and almost had to go sleep on the couch or floor. We were there for my wife's birthday and we went to Wrightsville Beach our second day of three. We looked around and came back to Wilmington Downtown at about 2:30 PM after shopping. We were going to grab a light lunch and thought we should just put our stuff in the room before lunch since it was right there. We went up to the 2nd floor and got off the elevator and walked past 2 guys standing there. We went down the deadend hallway to the apartment when we were approached by the men blocking our exit. They asked if we were in the apartment and I asked who they were. They told us that the property Manager John sent them because there was a water leak from the toilet. I told them I don't know who John is or who they were and they said we could talk with John. I once again told them I did not need to talk with this John and would be calling the Owner. I contacted the owner and told her if she knew a John and about a leak. She told me no and she would contact John and call me back. We went into the apartment as the 2 men stated they would be right back. I went into the apartment only to find that they had already been inside without any permission and had torn the toilet apart! I immediately contacted the owner again to advise her that this was not acceptable. I told her we were just coming back to drop stuff off and the guys were lucky we did not find them inside. She told me that John would come and wait for the guys to finish the fixing the toliet and I advised her that I do not know this John either and we would just have to wait. I advised her that in the future she should at least ask or give the renter a heads up.45 minutes later the 2 men and John showed up to finish fixing the toilet. Finally they finished and left and we just went to dinner. During dinner we were talking at how creepy the situation was and how we felt violated by 2 guys in the apartment uninvited. We also did not want to sleep again on the bed so we went back after dinner and decided to just leave. We felt it was best to cut our losses and drive the 5 hours back home. I let the owner know and she said she would refund our one night. That never happened, which I figured was an empty promise. It took over 10 days to get our $100 deposit refunded by Trip Advisor. Great location but no regard to privacy here. Don't count on any kind of rest with the bed in the state that its in. For these prices it seems maybe some money should go back into the place to make it better and maybe there will not have to have strange men unannounced in your apartment.
Me and my husband stayed here for our anniversary and it was perfect. Perfect location, very clean, had a fridge & microwave, and supplies we weren't able to fly with. After a long day we were able to come in and relax with a little Netflix before bed. The bed slept very well. We felt safe inside and would love to stay again.
My family loved the location and the space. It was a great place to chill when we weren't enjoying the sites and so convenient to everything downtown, including the parking garage directly across the street, which meant even parking was a breeze. Walk toward the water and you can literally count the steps before you begin to smell Kilwin's, which is insanely delicious.
My wife and I stayed with our son, who slept on the pullout bed. Quarters were a little tight in the bedroom, and the only access to the bathroom is through the bedroom. A mild inconvenience. Owner was fantastic. When the cable wasn't working, she dealt with the provider and had things fixed promptly.
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Very nice condo that is ideal for 1-2 people, but sleeps 4 if you use pull out sofa. Comes with everything you need for your stay. It is in the perfect downtown location within walking distance of good food, shopping and activities.
Stayed a month to be by son during holidays season. The property and the manager/owner were superb! A lovely, comfy environment wonderful to work from via my computer, then browse the many great boutiques and shops right there, and meet up to visit with my son and his friends. So many cafes, restaurants, pubs, and variety of shops to explore right in the neighborhood. Then relax in a comfortable "home away from home." A wonderful experience.