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“nothing special creepy management”

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Best Western Hospitality Inn Esperance
Ranked #4 of 7 Hotels in Esperance
poole
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“nothing special creepy management”
Reviewed 29 January 2011

we stayed here for two nights before touring the area the hotel needs updating the rooms are dark and drab on the upside the location is great we found a lady who we assumed to be management creepy always popping up and butting in would not stay again

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomtib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Western Australia, Australia
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 28 December 2010

This hotel is desperate for a renovation. The rooms are very 90's, probably even early 90's. One positive is that the movies were free, although the rooms were that poor you wouldn't want to spend too much time in them. The shower was one of the worst I've had, it piddled out with water which was constantly going hot to cold. The location is certainly convenient, but overall I wouldn't return, and I definitely wouldn't recommend this hotel to anyone that I cared about.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ribm7727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Esperance hotels

Perth
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2010

My wife and I stayed at the Hospitality Inn Esperance for three nights between Christmas and new Year 2009.

The Hospitality Inn Esperance is located very central to the Esperance town centre and the harbour. The motel itself is 1960's in style and the rooms are very basic. We reserved a superior room which was located upstairs at the rear of the complex. The room had one double bed and a single bed, basic bathroom, small fridge and basic furnishing.
The room was very clean, unfortunately the airconditioning was very old and noisey and there was no microvave. The room was not superior.

The service at the front desk was efficent without being over friendly.

The motel has a restaurant, We dined their on our last night. Although we really wanted to have a good night and enjoy our experience we were very disappointed.
The restaurant is very small with the tables very close to the next. The lights are very bright and do not really create a good atmosphere for customers who want to talk and enjoy a glass of wine. Our order was very slow arriving and when it did it was cooked and presented like you would expect of a $10.00 counter meal and not a $38.00 steak. The service bordered on rude.

We had to complain about our experience and the meals were refunded. We appreciated this however we would of much rather enjoyed our night.

All in all we found our stay very average, I guess our expectations were high due to the way the motel was promoted and the rate we were paying. We felt the staff and management really did not care about the customers needs and ran the business to suit themselves.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weekend77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mandurah wa
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 October 2008

Great room with sea view right at back of complex. arrived about 7.30 pm. We liked the room BUT was upstairs (2nd floor) .My wife was just recovering from a hip replacement (May 08) so was still
adjusting to getting around, even on flat level ground. Ground floor would have been better. We stayed for 4 nights. After day 2 I rang reception re NO FOXTEL and was told there was no reception anywhere because of local difficulties. Seemed reasonable.
I enquired at the motel next door and they were having NO PROBLEMS with reception there. Why advertise FREE FOXTEL and then not provide? BIT SNEAKY EH? ALSO pool CLOSED for winter!
at end of Sept early Oct.

Stayed September 2008
Helpful?
Thank rawperthite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, Western Australia
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 15 April 2007

We stayed here for two nights while exploring the area around Esperance. The motel is conveniently located on the esplanade near the town centre, and you can walk to most places of interest in the town. Esperance is a great base for trips into the Cape le Grand national park, which is extremely beautiful. The beaches around Esperance, especially Twilight Beach, are also stunning. It should be noted that the town itself (and therefore the motel) is on the harbour, but it isn't really a swimming beach. You could ride a bike on the excellent cycleway to a number of beaches.

Rooms in the Hospitality Inn are character-free but comfortable and clean. Water in the shower is very hot (appreciated after a swim) and the water pressure should probably be illegal in these times of water shortages, but it's nice! The rooms have cable TV and tea and coffee making facilities, as well as a minibar. We found the bed comfortable.

Breakfast (continental included or upgrade to cooked for an additional cost) is adequate without being memorable. The restaurant
is located at the front of the motel with lovely views of the harbour. The very busy waitress at breakfast time was friendly, while
we found the woman who was obviously supervising her unnecessarily loud and not nearly as efficient as she thought she was.

The motel has a swimming pool, which we didn't use, but which looked fine for cooling off if the weather was really hot.

We had dinner at the Pier Hotel next door and the Taylor St Jetty restaurant, walking distance from the motel, and found both very good.

All in all the Best Western Hospitality Inn is very well suited as a base for excursions, although not the sort of place you would want to
stay at if you planned to spend a lot of time in the room.

  • Liked — Location
  • Disliked — A bit boring
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Penny71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hospitality Inn Esperance

Property: Best Western Hospitality Inn Esperance
Address: The Esplanade, Esperance, Western Australia 6450, Australia
Region: Australia > Western Australia > Esperance
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 7 Hotels in Esperance
Price range (per night): $110 - $159
Hotel Class:3.5 star — Best Western Hospitality Inn Esperance 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Located in the town Centre and overlooking glorious Esperance Bay, the Best Western Hospitality Inn Esperance offers spacious, affordable and well appointed motel rooms with the quality assurance guarantee of being a member of Best Western - The World's Biggest Hotel Family. We offer comfort and country hospitality. After a delicious breakfast with us you may care to explore the surrounds of Esperance or just relax by our swimming pool, Carol and Karen, your hosts at the Best Western Hospitality Inn Esperance, and their friendly efficient staff are always very happy to help you on your way with information on tours, facilities available, and any questions you may have to make your stay with us enjoyable. ... more   less 
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Also Known As:
Best Western Esperance
Esperance Best Western
Best Western Hospitality Inn Esperance Western Australia

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