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AussieClogwog
Perth, Australia

Highly recommend Hospitality Esperance

4.0 of 5 bubblesReviewed 16 Mar 2024
Ocean view room was spacious with a comfortable bed. Room has lounge to relax on and a table with comfortable chairs. Large room and plenty of space for suitcases to be totally out of the way, if they do not fit on the special bench available in the room. Bathroom decor a bit dated but clean and spacious and nice hot shower. Stayed multiple day and ach day my room was serviced. Breakfast in the morning has plenty of choice and is recommended, it was included in the room rate. Restaurant is also a good place for dinner with great food and extremely friendly service.
Date of stay: March 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this review
Responded 25 Mar 2024
Cheers AussieClogwog!

We very much appreciate your kind feedback and we thank you very much for choosing to stay with us. We trust you have taken some beautiful memories home with you!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (434)
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All reviews pier hotel great location across the road continental breakfast seasons restaurant mini bar reception staff within walking distance standard room bed was comfortable good size centre of town great room a great place to stay short stay would stay again stayed for nights
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Reviewed 7 March 2024

Another great stay great place to relax with easy access to nearby shops hotels and beach directly over the road.
Staff are all friendly and always courteous.
The rooms are very clean.
Parking at your motel door downstairs. If you don't want steps request ground floor

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank 692Traveller1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this reviewResponded 26 March 2024

Thanks 692Traveller1234!

We are so pleased you enjoyed staying with us and that you appreciated our great location. Thank you for choosing Hospitality Esperance for your stay in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2024

We had a long drive from Ceduna to Esperance taking 16 1/2 hours. We noted that the hotel booking stated that check-in was available to 10pm and thought we would make it in time but called ahead to just advise that we could be late. We were told that check-in was only to 9pm, key would be available from front security box and nothing open except Hungry Jacks or Dominos. Arrived at 9.30pm with NO carpark available for us to park in and room upstairs which meant a noisy ascent with luggage to our room. Booking indicated no need to secure a park as parking is available. Really tired and annoyed at all this inconvenience.
Next morning, breakfast was delicious and front desk more understanding of our situation and willing to address the issues that confronted us - more obliging than the reception received the night before.

Room tip: Ask the hotel to ensure you will be given parking space. Order the eggs benedict for breakfast as these were delicious and friendly waiter.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bronwyn T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this reviewResponded 26 February 2024

Hello bronwynt216

It is great to hear you enjoyed your breakfast. So sorry there were some issues with the check-in time and parking. It has been a very busy time - we usually do have available car bays and we apologise that was not the case during your stay. Our office does close at 9pm - I will look to find the booking site that says 10pm and adjust this. Again, apologies for our oversight. We trust you enjoyed your stay and that you had time to experience the beauty and peaceful surrounds of Esperance.

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Reviewed 28 January 2024 via mobile

Great location in the centre of Esperance. We stayed in a room with ocean views. The place is close to everything and we walked everywhere in town which was so handy. A continental breakfast is included (they offer filtered coffee). The staff are friendly especially Michelle!
The motel is early 1980s vintage and could do with an update in the future although the rooms are clean and the parking ample.

Room tip: Breakfast from 7-9 can be busy
Date of stay: January 2024
Trip type: Travelled as a couple
1  Thank Longpocket
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this reviewResponded 9 February 2024

Hello Longpocket

It is such a pleasure to read your happy review and we are so happy you enjoyed our location and our friendly team. Yes, we are retro - built in the 70's in fact - we are doing our best to update as we can. In the meantime, we pride ourselves on the cleanliness and friendliness we provide. Tank you for staying with us! We wish you safe and positive adventures ahead.

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Reviewed 25 January 2024

Accommodation was basic but was suited for what we needed. Only downfall is the mattress on the double bed which is very hard. Location of accommodation is excellent and is walking distance to shops, restaurants, bars, takeaways, beach and jetty.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Explore329391
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this reviewResponded 9 February 2024

Dear Explore329391 - it was our pleasure to host you on your stay in beautiful Esperance - we do hope you took some amazing memories home with you. So sorry the mattress was not suitable - we will certainly check this out. Thank you for your kind and positive review.

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Reviewed 22 January 2024 via mobile

Excellent facilities Beach and playground over the road.
Clean rooms and short walk to cbd everything close by
Complimentary Continental breakfast an added bonus

Wout at reception made the booking, arrival and check out very smooth.
Highly recommended

Room tip: Plenty of parking
Date of stay: January 2024
Trip type: Travelled with family
Thank Geoff B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Hoyne, Agency / Consultant at Hospitality Esperance Surestay Collection By Best, responded to this reviewResponded 23 January 2024

Thanks so much Geoff. We are so pleased to hear that you enjoyed your time with us. Hope to see you again.

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