The cottage I booked was originally for 3 nights, and when my plans changed unexpectedly, Kylie let me adjust my booking to include another night. I had to book different accommodation in the meantime, however on the day of checkin, I called Kylie to see if I could drop my refrigerated items off earlier than 2 pm, she said they were already cleaning my cottage , and she messaged my phone to say I was able to check in at midday. Really accommodating and helpful. The grounds are so tranquil and calming, its a great location for wellness/mindfulness or a break from the digital world.