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karen d
London, United Kingdom

Such a rude welcome at reception!

3.0 of 5 bubblesReviewed 27 Dec 2022via mobile
The cottage is fine. No complaints. Nice and cool considering outside temperature was over 40 degrees 😱
BUT the woman at reception seemed to hate us on sight. Really unwelcoming which leaves a sour taste to the whole experience. I agree with previous reviews, the accommodation and the town deserve better 🥺
Date of stay: December 2022
Trip type: Travelled as a couple
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Reviews (127)
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Traveller rating
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All reviews the cottages bedroom cottage caravan park thick stone walls two singles slate floors perfect stay full kitchen interesting history bbq facilities air con reverse cycle hot weather lovely town the main street couple of days queen bed
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10 - 15 of 127 reviews
Reviewed 24 October 2022

Great little restored cottages with a full kitchen, large lounge area with separate bedroom and bathroom. The tricky part is to acquire your key to the cottage when arriving you have to go to the reception at the Caravan Park down a side street.
The heating works well in the lounge area but the bathroom/toilet and kitchen was cold.
Watch out for the little raised edge around the old non operational fireplace in the kitchen. I stubbed my toe on it as the lighting in the kitchen isn't great. Parking was good at the back door. Entry via the back was best as the front door didn't want to release the door key without a lot of effort.
Cost was $176 per night

Date of stay: September 2022
    • Location
    • Cleanliness
    • Service
1  Thank Janelle M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2022

Booked this accomodation on Bookings and specified we were a family of 2 adults and 3 children (12,10 and 10)
Asked if there was enough room in the two apartments? Answer was yes.
When we arrived, they gave us 2 seperate rooms - not connecting.
Would not help with trying to resolve the issue and just refused to acknowledge that as a “family with young children” you would want the rooms to be connected.

Blamed me and my booking - rather than actually being helpful and trying to resolve.

We ended up with 2 apartments well apart from each other.

The most unhelpful, stupid and useless people - who could not take the time to question the specifics of the requirement.
Anne, you were extremely rude and could not take note that when you book as a family, you want the accomodation as a family.
I will not be recommending this accomodation, because stupidly some people just don’t get it!

Date of stay: September 2022
Trip type: Travelled with family
3  Thank danielagC9893TH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2022

Would have made it a perfect stay if there hadn't been the stench of the previous holiday makers cooking. Just could not rid of the smell. Other than that, beautiful location, lovely rooms, comfortable and clean

Room tip: ask for the cottages that front Bridge Tce
Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2022

Such cute refurbished cottages. These original 1800's miner cottages are so damn cute and some are dog friendly too. Couldn't find a better place to stay in my humble opinion. Dogs loved it too. The town of Burra has a lot to offer too.

Room tip: Our studio room had a well equipped kitchenette. The bedroom had one queen and two single beds
Date of stay: August 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank MazzieJoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2022 via mobile

We have stayed here twice and on each occasion have thoroughly enjoyed the hospitality. It’s a credit to the Regional Council of Goyder that they have supported this facility. Burra is full of interesting history, and the Heritage Pass is a must.

Date of stay: September 2021
Trip type: Travelled with friends
1  Thank Mike M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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