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Rachel B
Alstonville, Australia
Nice view .
3.0 of 5 bubblesReviewed 6 June 2023via mobile
Upstairs room (21) with nice view.
Large room.
Clean.
Bathroom dated and could do with an update.
Shower head needs a clean,and air must be in lines as pressure changed rapidly . Didn’t enjoy that.
Brown water in toilet and out of tap in sink,but runs clear after a little while.
Bed a little hard.
Good size tv.
Date of stay: June 2023Trip type: Travelled as a couple
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Reviews (569)
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All reviews twofold bay great location the ground floor room was large fisherman's club comfortable bed good size whale museum close to shops would definitely stay here again a great place to stay overnight stop one night stay long drive motel views sydney
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8 - 13 of 569 reviews
Reviewed 24 May 2023

After a long drive from Melbourne , this motel had a large bedroom plus a small kitchenette that had a few dishes and microwave, kettle. tea towel - the type of small things that could have saved the traveller from immediately having to go out and search for dinner if you knew you were going to be late. After a mix up on the room- the one we were give had not been serviced, all went well. The local Chinese was great for dinner

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sherbert B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2023

Booked the suite was absolutely amazing beautiful views staff was very polite and went above and beyond to make our stay a pleasant as possible
I would also recommend spending a little more money for the suite or the apartment as they are awesome I’ve visited twice now and have very much enjoyed myself both times and I’ll be back

Room tip: Car spots fill up quickly so check in on time
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jordan's C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2023

Very friendly staff who are very knowledgeable about things to see and do.
Rooms clean and tidy.
Had a great week away.
Will be definitely staying here again later in the year great experience.
Thank you.

Room tip: Twofold bay Motor Inn is the best place to stay and use as your base for seeing and doing things in and around Eden. Very clean and tidy
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Diane B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2023

Would never stay again. Definitely not 4 star. They advertise on their website that they are located directly opposite the Eden Fisherman's club. This has been pulled down and is no longer there. False advertising.
I rang the motel directly for their price and they quoted $10 more than Booking.com so I booked via Booking.com and requested a ground floor room as my parents are elderly. On their website it states that the standard queen room is available on either the ground or upper level. I requested the ground level and when I got there they told me we were on the top level and couldn't change it as the motel was booked out even though I had booked ages ago. They didn't care that my parents were elderly and struggled with the stairs.
The guy at reception said you needed to book direct to get a room downstairs. He also said that the queen standard rooms are only located upstairs which is not what it states on their website if you were to book direct. Again false advertising.
They penalise you for booking through booking.com but they are the ones choosing to advertise on the booking.com website. If you don't want people to book via booking.com then don't advertise on it.
The bathroom had mould in the shower and in the toilet bowl. On one side of the bed, the bedside light didn't have a light globe and the bar fridge freezer was all frosted over so it couldn't be used. The sheets on one side had stains on them. Definitely not 4 star.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Navigator55760234829
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond Bell, Owner at Twofold Bay Motor Inn, responded to this reviewResponded 3 May 2023

Thank you for choosing Twofold Bay Motor Inn our aim is to exceed the expectations of our guest. With this in mind we value your feedback and information you will be assisting us to maintain our high standards.
Kind regards Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2023

Rooms were decorated nicely, however needed a good clean, toilet had a black rim around it and showers a bit mouldy. One spoon one desert bowl, milk was out of date one packet of biscuits. Fridge door was difficult to open due to ice build up inside it. Hairdryer didn’t work.
Staff cleaning and restocking room need better attention to detail, it was disgusting really and very overpriced for the dirty state of the rooms.
We have since stayed in two other motels which were $45 & $60 per night cheaper and they were both spotlessly clean and very well appointed.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Janis C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond Bell, Owner at Twofold Bay Motor Inn, responded to this reviewResponded 3 May 2023

Thank you for choosing Twofold Bay Motor Inn our aim is to exceed the expectations of our guest. With this in mind we value your feedback and information you will be assisting us to maintain our high standards. Kind regards Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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