Very disappointing after contacting management and expressing concern about the possibility that bushfires would prevent our visit, i said we were considering cancelling. Which if i had done at the time of that call would have been a free cancellation. I monitored the routes available to us for what would have been an 8hr journey and with 2 of those routes being closed due to fires today and the rfs page showing fires of concern nearby to Cootamundra, i was forced to cancel our booking. Management was supposed to be getting back to us to discuss the possibility of a partial refund as the cancellation happened within 24hrs of check in. I was told I had to lodge the cancellation through the booking page we used. This charged us our entire costs for the whole stay. Management has not returned calls. And my wife just made another call and was rudely spoken over and our concern was dismissed. We will be making the trip to Cootamundra once the fire crisis is over, but will NOT be staying at Wattle Tree. Very disappointing to be treated this way.