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All reviewsold townbit datedbottle of proseccoshower curtainnice hotelstay there againhotel is locatedgood sizereception staffspacious roombars and restaurantswalking distanceseacentrecleanerscheeseport
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11 - 16 of 481 reviews
Reviewed 18 September 2016 via mobile

We stayed three nights in this hotel. Shortly after we had settled into our room a complimentary bottle of sparkling wine was sent to our room which I thought was very nice. The breakfast is good and the rooms very clean also. Would recommend this hotel to anyone.

Stayed: September 2016, travelled as a couple
Thank Deecap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

This hotel is very well situated in the center of Trapani not far from the old city and from the new city.

The rooms were very clean and also cleaned each day with new towels.

The breakfast was excellent with a good choice and we thank Salvatore for his kindness throughout our stay.

Also the two ladies at the reception were very kind and helped us in all our needs and questions.

Its the best hotel to stay in at Trapani and we thank all the staff.

Room Tip: All rooms are nice but no balcony
  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank Noel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016

The Vittoria is a lovely hotel. From check in it is very friendly and welcoming. Staff are keen to help with anything they can and speak very good English.

Rooms are large with comfortable beds and excellent facilities. The bathroom is a good size and has everything you need. The only criticism I would have is that they switch the air conditioning off in the morning and rooms can get a bit hot.

Breakfast is very good with an excellent range with fresh coffee, lovely blood orange juice, a choice of cereal, cheeses, meats and salad and some really lovely cakes.

The hotel is well located. It is only a short walk to the old town and it is right next to the beach. Recommended

  • Stayed: June 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2016 via mobile

Me and my husband booked two weeks holiday in this hotel months ago and were really looking forward for it come. We arrived in hotel on the 2nd of June, hotel is ok but very basic to be honest. Two days after we arrived, we received a phone call with devastating family emergency and we had to return home on a next possible flight. Before we left we were told at the reception that we could get refund of days we haven't used if hotel manager authorise it. Next day I email him explaining situation and asking for refund - this was 3 weeks ago. I called hotel already 5 times and spoke to different people at the reception where I was always promised an answer to my email asap. Never received any!!! So either manager is very unprofessional and he is hiding behind his staff or reception girls are absolutely rubbish and not passing messages on. Doesn't matter what it is, I'm very disappointed with customer service and management approach to this matter.

Stayed: June 2016, travelled as a couple
Thank Climber223597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2016 via mobile

Average food, waitresses, and rooms. Everything in this hotel is simple, and in a way relaxing, even though some may prefer more luxurious locations during summer. The only problem with this hotel is hygiene, which is sometimes considered unimportant.

Stayed: June 2016, travelled with friends
Thank verothetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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