We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tapoco Lodge - A fabulous place to relax in the mountains”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Historic Tapoco Lodge Resort
Ranked #2 of 6 Hotels in Robbinsville
Certificate of Excellence
Reviewed 28 October 2017

We stayed at the lodge a number of times before the recent renovations. We loved it then. We have watched reviews since it was totally updated and renovated and finally had a chance to go and stay. We couldn't get a room in the main lodge which is where we've stayed in the past, so we booked a room in one of the cabins. It was just wonderful. The cabin room was huge, the bed comfortable. The Lodge restaurant, patios, fireplaces were perfect. We were glad they didn't do the upscale, overpriced kind of restaurant. There were enough options on the menu for anyone without spending a fortune. Service was great. I left my cell phone in our booth at dinner and one of the maintenance guys drove me back up the hill to my cabin. We have already told all our friends who have stayed they with us in the past to go again.

Room Tip: Lodge riverside rooms hear the water falls, Cabins have woods views
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea S, Public Relations Manager at Historic Tapoco Lodge Resort, responded to this reviewResponded 29 October 2017

Diane, it was a pleasure hosting you again and we are so thankful for your wonderful review. We look forward to welcoming you back for another wonderful escape! Safe travels and we'll see you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (731)
Traveller rating
Traveller type
Time of year
Language

21 - 25 of 731 reviews

Reviewed 22 October 2017

My review is long, but brutally honest…
The Tapoco Lodge is an amazing and beautiful location that is at least 20 minutes outside of any town. You come up on the property around a sharp curb and it sits just on edge of the river. Once you pull in, the grounds are well maintained and appointed for the season. The lodge has been meticulously updated to a more modern version of its original self and holds interesting history of the area. The Lodge, dining areas, and rooms all have quaint attention to detail. The little things like high-end linens and toiletries, made it seem like a found gem.

We stayed two nights and appreciated coming back from a day of hiking to the kind and warm staff, the amazing views, and listening to the river from the beautiful patio and from our room. It was a central location for the hikes we had planned. We had breakfast and dinner on property. The food was great, and the Lodge offered one of the few places in the county to have a glass of wine, beer, or mixed drink (as it is a dry county). The owners, Kevin and Connie, are quick to share that they only recently took over from previous partners and most of the staff are also new to the property.

However, it becomes clear that the owners are completely overwhelmed. They were both busy waiting tables through the breakfast and dinner service. It was not unusual to hear the owners and mgmt. overtly and openly complain among themselves and to customers about the quality of staff, and all within ear shot of the staff themselves (at one point we witnessed a waitress quietly gather her personal things and literally walk out, quitting on the spot). We wondered, since Kevin and Connie are so overwhelmed, how will they be able to maintain the detail, ambiance, and lovely staff of the Lodge, as that is what makes it so special. It seemed that no one on-site is experienced in actually running a boutique Lodge. There is a need for talented management with the skill and experience in the operations of running a boutique Lodge, and who can train and develop the current, available, and potentially talented staff, or that amazing quaintness will soon be lost.

Go, as it is beautiful spot in the world and the staff are amazing…

Room Tip: Pick a room with a view of the river.
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank AandBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea S, Public Relations Manager at Historic Tapoco Lodge Resort, responded to this reviewResponded 24 October 2017

We are thankful you had a great time during your visit to the Historic Tapoco Lodge. Our challenge is and will continue to be recruiting staff in the middle of the forest. We are grateful for the amazing staff we do have and will continue to work alongside them when necessary to insure all guests have great experiences. We hope to see you again soon as we use our management team’s 100+ years of hospitality and guest services experience to continue to improve on making Tapoco one of the greatest historic boutique hotels in the world.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

Perfect setting along the roaring Cheoah River! The historic lodge has been tastefully renovated with every modern convenience, yet retained its historic ambience. Our cabin was so very clean and beautifully decorated. The food at the Tapoco Tavern was delicious and the view is amazing! Would recommend the lodge to all! We will be back soon!!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mayvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea S, Public Relations Manager at Historic Tapoco Lodge Resort, responded to this reviewResponded 22 October 2017

Mayvin,

To begin, thank you. So glad you enjoyed your accommodations and experience at the Tapoco Tavern. Safe travels and we'll see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

I decided to stay at the Tapoco Lodge as the reviews were great and the location ideal as I was riding the Tail of the Dragon on my motorcycle. The position overlooking the white water river is excellent and it offers a restaurant looking directly down at the water. I arrived about 6.00 pm and the lady on reception asked if I had arrived on a motorcycle. I thought you cannot be serious! I was standing there in a full Dainese Motorcycle suit, boots and a dayglow helmet? She then enquired as to whether I had brought a pet! I admit to saying yes, but that the dog had fallen off at the first bend! Don’t arrive after sunset you will find it difficult to find your cabin, the signage is pathetic and when you are tired the last thing you need is climbing up and down steep poorly lit steps to find your room. In fact if you are physically challenged in anyway, and by that I do not mean disabled, ask for assistance at reception, a 50 lb. suitcase is going to take some heaving up and down some of the steps. Later that night I found a torch hidden right at the back of the desk unit (with nearly flat batteries), which indicates that management recognize that the safety lighting on the grounds is inadequate. Any way I stumbled down the steep paths to the restaurant and ordered a beer which took 15 minutes to arrive along with a simple burger (the beer was excellent). I ordered a second beer while I was still waiting for the food. When that did not arrive and the burger was still awaited 40 minutes after ordering I got up paid for the beer that I drank and left. When I arrived the cabin had a slightly musty smell about it. The caulking around the tub was black the entire length and had been botched up with paint covering what I can only assume was a water splash upstand. The soap tray in the tub was rusty, and all of the chrome fittings were pitted and corroded. This evidences that the cabin gets damp when the heating is left off and accounts for the musty smell. There can be no excuse for renting a room with black mold, if it is unacceptable in your home then it is unacceptable in lodgings and how much does it cost to fix anyway? The desk unit had no electrical output that was not occupied by either the light or television. The heating was adjustable up to 74F or that is what it said. When I arrived it was 60F and AUX heat kicked in to pull it up. Once up AUX heat did not stay and the cold fabric of the cabin sucked the heat out and there is no way the thermostat was correct as when out of bed my skin felt cold. This was not helped by a poor fitting entrance door which allowed a very cold draft in right next to the bed (no seal). Draft excludes cost little or nothing to buy and install. I came with high expectations, it’s a shame because the place has things going for it, management ought to take a closer look at where they could overcome 90% of the problems, but then again in this location with a captive audience why bother.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Service
Thank TJS32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea S, Public Relations Manager at Historic Tapoco Lodge Resort, responded to this reviewResponded 30 October 2017

Thank you for your honest feedback re: issues you encountered at our lodge. We apologize for your unpleasant experience. Being made aware of these issues, we will begin addressing them immediately. We wish you would have mentioned something to us during your visit so we could have made things right for you. We do hope you will visit us again and allow us the opportunity to show you just how special Tapoco is. If you’d like to speak with me personally to discuss any other details, please don’t hesitate to reach out 828-498-2800.
Kim V. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

Historic Tapoco Lodge has become our favorite place to stay on the Smokey's. The staff (management, cooks, grounds keepers, cooks, maids) worked so hard out to make sure our stay was perfect in every way. The Baileys (owners) are all to be commended. Dustin Crowe makes the best pizza in the area, highly recommended. We look forward to our next visit.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Royce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea S, Public Relations Manager at Historic Tapoco Lodge Resort, responded to this reviewResponded 22 October 2017

Royce, thank you so much for your very kind review. It's a pleasure to host you all and we look forward to doing so many times more. Safe travels and we'll see you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Robbinsville
10.7 km away
Fontana Village Resort
Fontana Village Resort
#1 of 1 in Fontana Dam
528 reviews
18.2 km away
Quality Inn & Suites
Quality Inn & Suites
#3 of 6 in Robbinsville
665 reviews
36.9 km away
Harrah's Cherokee Valley River Casino & Hotel
Show Prices
Show Prices
Show Prices
28.4 km away
Quality Inn
Quality Inn
#1 of 1 in Andrews
96 reviews
37.8 km away
Hampton Inn Murphy
Hampton Inn Murphy
#2 of 6 in Murphy
406 reviews
37.8 km away
Best Western Of Murphy
Show Prices
Show Prices
Show Prices

Been to Historic Tapoco Lodge Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Historic Tapoco Lodge Resort

Address: 14981 Tapoco Rd, Robbinsville, NC 28771-6885
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Robbinsville
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Robbinsville
Price Range: $169 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Historic Tapoco Lodge Resort 3*
Number of rooms: 31
Official Description (provided by the hotel):
Perched on the banks of the world famous Cheoah River, the Historic Tapoco Lodge is home to 7 lodge rooms, 2 lodge suites, and 18 guest cabin rooms. With miles of private hiking trails, nightly campfires, and an onsite movie theater, you won't soon wish to leave. Our in-house Tapoco Tavern combines the very best of classic pizzeria and all American flavors with a riverside view and environment unmatched in all of Western Carolina. Order up a brick oven pizza for the family or indulge in the house favorite, "The Dam Drink" from our full-service bar. From steaks, burgers, salads, hummus, and local Carolina Mountain trout, there's something for everyone. Come explore Western Carolina and relax with us at the Historic Tapoco Lodge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Booking.com, Wotif.com, Hotels.com, Odigeo and lastminute.com.au so you can book your Historic Tapoco Lodge Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Historic Tapoco Hotel Robbinsville
Tapoco Hotel Robbinsville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing