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“Very good property”

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Hyatt Place Raleigh-Durham Airport
Ranked #5 of 18 Hotels in Morrisville
Certificate of Excellence
Toledo Ohio
Level Contributor
204 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Very good property”
Reviewed 23 September 2011

Nice customer service - this is a former Amerisuites rehabbed by Hyatt Place - the standard Hyatt Place deal - this one though has a more relaxed feeling and the staff are very customer oriented

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerONE2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Provo, Utah
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 September 2011

It would be hard for this hotel to be any closer to the airport without being on the airport property itself. Staff was courteous, especially when advising that area roads would be closing the morning after my arrival to accomodate President Obama's motorcade.

The room was standard-issue Hyatt Place, which is to say spacious and very nice. There was an internet outage the second night I was there, which was a bit irritating. Fortunately, I've got alternative means of connecting but others would have been out of luck. Not sure how frequent this is, but the connection was fine for the remainder of my stay.

I was traveling with a colleague who had never before been to a Hyatt Place. It was interesting to hear his reactions. He was blown away by the room and general ambience. His impression of the free breakfast, however, was less than stellar. (This property features the standard HP breakfast -- identical to what you'll find across the chain.)

If they only offered a paid breakfast, like Courtyard and HGI, he'd have understood. He's stayed at those chains before and understands how they work. Similarly, he's stayed at many Hampton Inns where all breakfast items are free. But he'd never before encountered a mix of free and paid-for items like the HP offers. He didn't like it. He thought the free items were too limited but made do with them since he didn't want to pay for something more-substantial.

I think Hyatt would better meet the expectations of first-time guests if they either made all of their breakfast offerings available for free or charged for everything. The mix between the two leads to confusion and disappointment

Room Tip: Our room with two double beds seemed especially spacious. Not sure if all are bigger than king rooms...
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Phlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 September 2011

Love the layout of this hotel---hyatt place hotels have not disappointed yet!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank suzdCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
265 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 12 September 2011

Choose this hotel as a place to spend my arrival night after a transatlantic flight. Very close to the airport. The hotel offers a shuttle back and forth to the airport, but not on a regular schedule. The nice woman at the airport information kiosk called the hotel and the shuttle was there in ten minutes. Took the shuttle to the car rental place the next morning. This saved me one day's car rental.

Very friendly and efficient staff. They tried hard to make sure I had an easy time. Room was very nice, comfortable and quiet. Nice size TV with adequate channels. Free wi-fi in the room as well as free terminals in the lobby.

The hotel had some food, but not a real restaurant. Without a car, the only option on foot was the Capital City Chop House across the street. Food there was good, but a bit overpriced with small portions. But I would go again if staying at this hotel.

It wasn't as luxurious as I had expected, but it was a mark above places like Hampton, Holiday Inn Express, Courtyard, etc. However, it was somewhat influenced by those mid-price chains.

I tried to go back to this hotel on my next trip, but the US Government rate wasn't available for the night I needed. Guess they could sell the rooms for more money and dumped the Government rate for that night. Strange, none of the other hotels nearby had that problem for that night. So this time will stay at the Cambria Suites next door. Might even be better than the Hyatt.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mr G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
110 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 9 July 2011

The Hyatt Place Raleigh-Durham Airport was everything you expect in a Hyatt Place hotel. The staff were courteous, friendly, and helpful. The check in process was quick and easy. The lobby was spacious and clean, and decorated with the standard Hyatt Place layout. There were plenty of tables and chairs for people to sit and eat and/or chat. They offered a small counter to buy drinks and a couple of snacks and had a breakfast area which offered a continental breakfast, or a hot breakfast for purchase.

The room had a large sectional sofa with a pull out bed and ottoman. There was also a widescreen flat panel televsion with multiple A/V and computer hookups. The wireless service was good, although it did seem to ask to connect more than once per day. The bed was extremely soft and comfortable. The room was equipped with a refrigerator but no microwave.

If I am in the Raleigh area again, I would definitely consider staying at this hotel again.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank weary_traveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Raleigh-Durham Airport

Property: Hyatt Place Raleigh-Durham Airport
Address: 200 Airgate Dr, Morrisville, NC 27560-8491
Region: United States > North Carolina > Morrisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Morrisville
#12 Business Hotel in Morrisville
Price range (per night): $144 - $254
Hotel Class:3 star — Hyatt Place Raleigh-Durham Airport 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hyatt Place Raleigh-Durham Airport Hotel Morrisville
Hyatt Place Morrisville
Hyatt Morrisville
Morrisville Hyatt
Hyatt Place Hotel Morrisville

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