This is my 4th time riding the Catawba Queen and all of my experiences were great except for this one. We were told to arrive 30 minutes early in which we had to wait almost 45 minutes to even get onto the boat. I had a special request that I had placed online and "never" did we get the request. We went up top to get a better view of the tour and there were " Spiders and Cobwebs EVERYWHERE" and food on the floor. I was really embarrassed for my guest because I had hyped up the tour boat and boy was I wrong this time. Cleaning crew really needs to do better.
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