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David G
Bluffton, South Carolina

Best hotel in Hickory

5.0 of 5 bubblesReviewed 24 Nov 2024
This was our 3rd visit to see family this year and our 3rd hotel. The Hilton Garden Inn was the best of the three. All the hotels here are busy with FEMA and related workers booked for their work in Asheville. Hotel is clean, rooms are excellent, beds are good, cook to order breakfast is good too. Special thank you to Ms. Carol, dining Diva! The best coffee that I have had in any Hilton. We will stay here again.
Date of stay: November 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (529)
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Reviewed 13 October 2024

Overall wonderful people we may be here all month. Fire pit outside is nice with the fall weather.
Prices could be little better for Hickory but nice spot we hope to stay longer. They start cleaning early though if u plan on sleeping in so make sure let them know.

Date of stay: October 2024
  • Trip type: Travelled on business
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Thank Traveler38820509126
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2024

Thank you, Carol, for greeting us with a great big smile and an encouraging word early this morning as we began our day at the Hilton Garden Inn Hickory.

You are a very kind and gracious lady.
Hilton is truly blessed to have you.

Thank you for getting our day off to a wonderful start, Carol.

Date of stay: July 2024
  • Trip type: Travelled on business
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Thank S7061TLstevenk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 May 2024

Booked 2 nights to attend a Lenior Rhyne graduation. First night we were kept up as a result of a bunch of drunks across the hall. Called security which did come up. Went quiet for a short bit and then started up again. We were finally able to get some sleep at about 3:30 am. Was told by manager the customary "Sorry" and told we were to receive $50.00 compensation. Never happened. Have 6 more yrs of Lx games and Lacrosse games. Will never stay at the Garden Inn again. Will be back to the Holiday Express.

Room tip: Choose Holiday Express on outskirts of hickory
Date of stay: May 2024
  • Trip type: Travelled as a couple
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    • Cleanliness
    • Service
Thank J K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2023

This Hilton Garden Inn is my favorite place to stay in Hickory. The hotel is easy to access from I-40 and is next to a Carrabba's Italian Grill and very close to an Outback. The desk clerk was especially welcoming. You can buy snacks and beverages, with a lot of options. My room was very clean and without street noise. The lobby is comfortable and has a fireplace. The bar is a friendly place. I like having a restaurant in the hotel. Although this was a solo trip, my spouse and I have enjoyed staying here before. Thanks HGI.

Date of stay: November 2023
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Review collected in partnership with Hilton Garden Inn
Thank Q2125DZjosephm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2023

Stayed at this property in Aug. & Sept. Our first check-in was pleasant as we were greeted with smiles,a "welcome back" & offered an upgrade.Our 2nd trip was not the same.Upon check-in the young man was definitely doing us a favor by allowing us to stay there.I had just checked w/central res & inquired as to the availability & was told the there were plenty of rooms,as evidenced by the parking lot when we arrived.As we were going to stay for a couple of days I requested an upgrade especially considering that's one of the perks of being a "rewards" member I waited @ 10 min. for this young man to appear.Very arrogantly he assured me that the property was sold out of all of the suites & no upgrade was available.When I got to the room I called central res & made the same inquiry only to be told there were plenty of suites available at 11:30 p.m.The next morning I asked the front desk guys (who are always welcoming and smiling) &they told me there were plenty of suites available the night before.I believe the guy had the paperwork completed w/the access key made & was simply too lazy to do anything else upon our very late check-in; this is the same clerk that was rude and just a jerk when we were there several months earlier.I did speak w/the mgr upon check-out & he was extremely apologetic.I told him this was our 2nd rude treatment by this young man.I have a choice of Marriott properties or the Holiday Inn Express so next time I will give another hotel my business.

Date of stay: September 2023
Thank Kathryn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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