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“A stay in filth and darkness with no phone to call for help!!!”

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Wingate by Wyndham Greenville
Ranked #18 of 22 Hotels in Greenville
Reviewed 7 May 2017

This had to be one of the worst hotel stays for the money spent. We booked this hotel over the phone after the first hotel booked was a complete bust. From the outside looking inside we were truly misled after a tiring day and night. A clean room, hot shower, restful sleep and breakfast on the go wasn't too much to ask, but apparently it is at this hotel. The room was not clean. We had to ask for more than one pillow and blank for the fold out bed, the shower had cracks, dirt and rust. The phone didn't work. Some of the power outlets didn't work. We also could gain access to the wi-fi; as the instructions given by the front desk were useless. Not to mentioned I had to call them on my cellphone. And at the end I was charged $50 more than quoted over the phone.

Room Tip: Do your homework and read actual customer's reviews.
  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank MARLO D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangement2016, Manager at Wingate by Wyndham Greenville, responded to this reviewResponded 15 May 2017

Thank you for taking the time to inform us on how your most recent stay went with us, and we will look into the issues you've stated to find ways to improve in any areas needed. Thank you

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Reviews (494)
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51 - 55 of 494 reviews

Reviewed 6 May 2017

The staff was wonderful in meeting my needs with a first floor room, however, the non-smoking room I had booked absolutley reeked of smoke and that was even with the window left open until my late arrival. Room was unclean.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank faulknerm2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangement2016, Manager at Wingate by Wyndham Greenville, responded to this reviewResponded 15 May 2017

Thank you for letting us know our staff did help in any way possible and were really sorry about the smell of smoke and as you know were a non smoking hotel but not everyone follows the rules! We do however appreciate you letting us know! Thank you

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Reviewed 3 May 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank 517valariec
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mangement2016, Manager at Wingate by Wyndham Greenville, responded to this reviewResponded 15 May 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 May 2017

Housekeeping took our dirty towels and promised to bring clean ones after washing; but they didn't and when I went to front dest to get some they were out!!! It's my 1st of this ever happening on my vacations, unacceptable!

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank N6622AVarmandoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangement2016, Manager at Wingate by Wyndham Greenville, responded to this reviewResponded 15 May 2017

Were sorry that you did not receive towels as told and will look into why this happened. Were glad the rest of your stay went pleasant though!
Thank you,

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Reviewed 29 April 2017 via mobile

Wingate was a really nice place to stay. I've enjoyed my night there. It was very cleaned and comfortable. I highly recommend this hotel becuase it's just so beautiful on the inside. So far so good. I'm very impressed. I'll most definitely stay there again.

Stayed: April 2017, travelled as a couple
Thank newnew26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangement2016, Manager at Wingate by Wyndham Greenville, responded to this reviewResponded 15 May 2017

Thank you for such an awesome review and letting us know how well we did. We really appreciate our guest that take the time to let us know how well we did and that they enjoyed their stay.

Thank you,

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Additional Information about Wingate by Wyndham Greenville

Address: 3212 S Memorial Dr, Greenville, NC 27834-6719
Phone Number:
Region: United States > North Carolina > Greenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 22 Hotels in Greenville
Price Range: $106 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Greenville 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Close to DSM Pharmaceuticals, East Carolina University and Greenville Convention Center Make travel simple when you book a room at our Wingate by Wyndham Greenville hotel. Conveniently located off Highway 11 / 43 and less than 10 minutes from downtown, our Greenville, NC, hotel near East Carolina University offers thoughtful amenities and all-inclusive value to help you make the most of your stay. Start each morning with a free hot breakfast, and plan your day from the comfort of your hotel room with free Wi-Fi Internet access. In your spare time, get in a workout in our fitness center and unwind in our hot tub. For a more relaxing trip, book one of our executive suites and enjoy a soothing night in. Non-smoking rooms are available, and kids 17 and under stay free with an adult. LOCAL ATTRACTIONSGet a closer look at college life on campus at East Carolina University, less than 10 minutes from our Greenville, NC, hotel. If you are a sports fan, watch the Pirates in action on the gridiron at Dowdy-Ficklen Stadium or catch a basketball game at Williams Arena at Minges Coliseum, less than five miles away. Enjoy the local culture and tour the exhibits at Greenville Museum of Art and take in a show at the East Carolina Playhouse. DINING OPTIONSDig into old-fashioned Carolina classics with fall-off-the-bone ribs at Parker’s Barbecue, less than one mile from our Greenville, NC, hotel. For familiar flavors, Texas Roadhouse and Red Lobster are less than five minutes away. For savory Asian flavors, enjoy Japanese-inspired dishes at Wasabi 88 Bistro and spice things up with authentic dishes at Thai Kitchen, less than two miles from our door.TRANSPORTATION SERVICESOur hotel in Greenville, NC, offers free 24-hour shuttle service to Pitt-Greenville Airport.BUSINESS AND EVENT FACILITIESThe meeting facilities at our hotel can accommodate up to 50 people, and our 24-hour business center features free copy, fax and print services. ... more   less 
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Also Known As:
Wingate By Wyndham Greenville Hotel Greenville
Wingate Hotel Greenville

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