We recently reserved here for a two night stay. During the 1st night I was wakened repeatedly with something crawling around and on me which, in the light of day (and when compared to the images on google/wikipedia) were clearly bed bugs. We reported this to the desk; they denied that they were bed bugs, but I believe we'll go with our own ID. We were told that we could cancel our 2nd night stay and be refunded for that amount if we chose to leave, which we did; they refused to make any adjustment for the previous sleepless night.
I recognize that this problem can occur in any essentially transient location and is not a reflection of the owner's lack of cleanliness. That said, there is no way I would spend another night here, nor would I encourage any others to do so.
We made our selection based upon what seemed to be a rather uniform series of good reviews, but were enormously disappointed. Luckily, we found another clean and comforatble alternative and were able to continue our mountain vacation.
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- Also Known As:
- Carolina Hotel Franklin