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“A Great Stay with a Few Hiccups”

Review of Almost Paradise

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Very good
23 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 2 Bathrooms, Sleeps 8
Emerald Isle, North Carolina

Reviews from our community

Very good - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mln76
Washington DC
Level 5 Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“A Great Stay with a Few Hiccups”
Reviewed 1 July 2013 for a stay in June 2013

I am a very critical reviewer, so this may seem a bit harsh but it is just honest. The location is great, very quiet road and neighborhood. Very close access to the beach and close to the little town area. The house is a good size, set up like a duplex with an adjoining laundry room, kitchen and rec/tv/dining room. We were traveling with another family with two kids (age 7-3). They took one side of the house, one queen room and the room with the twin beds. The only thing they mentioned of problems was a very high pitched noise coming from the window by their bed. They fixed it by pushing very hard on the window to make sure it was sealed properly. The kids room was nice and had a lot of toys and figurines to play with, which they did a lot. For our side we took the two queen rooms. Our room was a bit cramped. The bed is right up against the sliding glass door (the ONLY sliding glass door that we could get to open in the house) so getting in/out was a bit of an adventure. The ceiling is a disaster, it only goes one speed which is wobble and hit the ceiling fast, so you can't use it. The bed was kind of comfortable, the padding on it needs to be adjusted. For our kids queen room, that had a little more room but we had to use the corner in front of the closet to put that crib. All the curtains in the bedroom were sheer, so when the sun came up, so did you regardless. The beach chairs, beach toys, bikes and surfboards were all a pleasure to have available. There is an extensive variety of music and movies available. Now the problems. Went to cook dinner on Monday night and the oven did not work. Called reality maintenance, they said that someone would be out ASAP. Over and hour goes by we, had to try to resort to the grill, which was charcoal and rusted out, so barely could open the lid. Call reality again, they said there are other people in queue before us, we have to wait. Then they call and leave a message saying that they missed the fact that a part had been ordered for the oven by the complaint made by the previous tenant and that they were going to work it our so we would get a functioning oven by the next days dinner by 5pm. The next afternoon rolls around and big surprise, nothing. Then there is a battle between the repair guy and the reality company and one is saying "no they never promised a new/functioning oven" and the other is saying they will get the part by the next morning. So again, ANOTHER night with no oven and dinner plans almost ruined. The guy came out the next morning and fixed it....yay, but this was not a frustration we needed on vacation. The reality company apologized over and over and offered a $50 dinner credit to Rucker Joe's. REALLY! $50 for EIGHT PEOPLE. Pretty much an insult. Then we had to tell them about the other issues of the house, like both bathroom doors not locking, there being no dome light cover (just a light bulb) in one bathroom, the other bathrooms light fixture hanging apart and the rusted out/falling apart grill. The had a repair over the next day or so to fix those things and delivered a new loaner grill with propane for us to use, which we did. There are a few other issues with mold/meldew, cosmetic blemishes, doors, deck, stairs and plants I will not even get into. To us, it seemed the owner of the house did not want to spend money on taking care of his renters or the house. I did have to email the customer service part of the reality company about the "refund" they promised us. $50. Does that pay or make up for frustration and disappointment. No, it doesn't. So, in the end, we will go with another house and another reality company next year. I am sure they are going to reply that they did everything in THEIR power to make us happy and to get things taken care of in a timely manner etc etc. But, to me, they should have had the oven issue, posted right in front of them, and had it taken care of BEFORE another renter came in....one of the main reasons people rent these places is so they can COOK their food.

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Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: location to beach and town, quiet
Liked least: Rundown
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Jul 2013
Thank you for your review of your stay at Almost Paradise. I am sorry to hear of the issues you experienced during your stay with us and I appreciate you taking the time to point out areas in which we can improve. I hope you will change your mind and again vacation with Emerald Isle Realty. Please call us if we can assist you in planning your next stay - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Reviewed 19 July 2012 for a stay in July 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Jul 2012
Thank you for your review of your stay at Almost Paradise and for your very kind compliments of Emerald Isle Realty and the services we provide. I'm so happy to know that your vacation home fit your needs and desires so nicely. Please call us when you begin making plans for your next stay and we'll happily reserve Almost Paradise for you again - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
OH
Reviewed 6 October 2011 for a stay in September 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with young children
Your age range 35-44
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Oct 2011
Thank you for your review of your stay at Almost Paradise. It sounds as though you had a great time and got the most from this home. Please call us when you begin making plans to return - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MD
Reviewed 3 September 2011 for a stay in August 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Haysi Va
Reviewed 30 July 2011 for a stay in July 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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