“Come as Guests, Leave as Family.” is not just a catchy phrase used by the Inn, but a very real description of the metamorphosis that happens after you check into The Esmeralda Inn. Our daughter and her husband just celebrated their destination wedding reception at the restaurant. From the very first conversation my daughter had with the owner/manager over a year ago to the good-bye hugs as we were checking out, our interactions were always welcomed with warmth, enthusiasm and a happy smile from EVERY staff member.
Some back ground. This venue is a perfect place for a smaller reception; we had about 50 people. To have exclusive use of the restaurant, we were required to book the entire 14 room Inn which ended up being a treat for our guest that stayed there. The Inn does have optional cabin lodging on site and nearby, but we didn’t use it. Upon arrival to Inn’s reception area, our guests were quickly greeted by one of the staff who after getting paperwork completed took them on a personal tour of the facilities. The rooms and beds are comfortable, and most provide nice views of Chimney Rock. The quiet nights and soothing sound of the nearby Broad River allow for peaceful sleep. Every one of our reception guests that stayed at the Inn commented about how nice the facility, meals and staff were.
The details of the reception: We utilized the restaurant for our meals and the outside deck for the after meal festivities. When we (just parents) visited in late August, Kim sat with us while we went over everything from meal and drink options, costs, setup, decorations, etc. She answered all our questions with confidence and accommodation was her first concern. As the wedding date approached, we had many email exchanges and phone conversations with Kim or Molly (who is also awesome). We felt like we were their only concern and never were put off as we made changes or asked our many questions. They truly partnered with us to make sure everything was just right.
The staff: Wow! It all flows from an energy that has a force to ensure that all your needs and concerns are taken care of in a caring and professional manner. Many of the staff cross responsibilities and perform just about every function, task or need of the Inn and restaurant. Kim, Don, John, Claudia, Chris, Kennedy, Chef Keith Chinn, and the others whose names escape me were outstanding in every way. It is obvious that the owners are doing everything right!
We had our concerns when our daughter had booked their wedding reception at The Esmeralda Inn and Restaurant from only reviewing their web site. Our concerns melted away when we visited in August and met with Kim. Now that we are breathing again, we can say with absolute certainty that it was perfect and could not think of anywhere else that would be an improvement on hospitality or experience. We truly are fans and plan to return in the future when we can just sit on their porch and enjoy the beauty that surrounds it.
Dave and Sonna Greene
- Official Description (provided by the hotel):
- The Esmeralda Inn and Restaurant is nestled within the Hickory Nut Gorge of the majestic Blue Ridge Mountains located in Chimney Rock, NC. Enjoy hiking, climbing and fishing and golfing. While dining enjoy the majestic views of Chimney Rock State Park. ... more less
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- Also Known As:
- The Esmeralda Hotel Chimney Rock
- Esmeralda Hotel Chimney Rock
- Esmeralda Chimney Rock