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Reviews (366)
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All reviewsbistro foodfront deskroom was cleansouth carolinabusiness hotelbusiness tripparking lotenjoyed my stayconvenient locationstayed here for one nightvery nice hotelgreat roomnice stayhotel roomhotel staffclose to the airportcarowinds
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Reviewed 1 August 2017 via mobile

Single female on my way to family HHI vacation. Very helpful desk clerks. Would return on my way through to HHI again. Felt safe being alone. Well lit areas of parking lot. Nice room. Quiet. No breakfast included but restaurant available.

Stayed: July 2017, travelled solo
Thank Kimberly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte Arrowood, responded to this reviewResponded 2 August 2017

We are glad you felt safe with us and enjoyed your stay! We strive to be a cozy litte getaway, though right off the highway and close to the city. Thank you for your review and we look forward to hosting you again!

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Reviewed 1 August 2017

I travel regularly here for business and the staff is always efficient and courteous. Cleanly kept rooms and good options for a quick breakfast / dinner in the lounge.
Handy to the highway if travelling through or need to travel to other areas in Charlotte (quick ride to airport etc..).

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank jamison84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte Arrowood, responded to this reviewResponded 2 August 2017

Thank you so much for your review! I am pleased to hear we are consistent for you and you enjoy the time with us!

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Reviewed 31 July 2017 via mobile

We had a great overnight stay. No complaints - comfortable beds - and pillows - clean room - happy to return anytime! The shower had excellent pressure - nice to have fridge in room too!

Dierdre Jarrett

Stayed: July 2017, travelled with family
Thank Dierdre J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte Arrowood, responded to this reviewResponded 1 August 2017

Thank you so much for your review! We are pleased to hear you enjoyed your stay with us.

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Reviewed 31 July 2017

Sent from my iPad

On Jul 29, 2017, at 5:58 PM, Markovich, Steven <Steven.Markovich@hsn.net> wrote:

Sent from my iPad

On Jul 29, 2017, at 5:48 PM, Markovich, Steven <Steven.Markovich@hsn.net> wrote:

My week at the Courtyard Arrowhead in Charlotte NC I can best describe as 3 unique stays. At $ 114.00 my first night it was a tremendous value, at 159.00 it was ok. Wednesdays rate skyrocketed to 219.00 which felt like I over payed. I must state in looking at overall rates in this area it's good to be Marriott or any hotel.

The property and rooms look older and due for a refresh. However Housekeeping did a great job as my room was very clean every day.

Check in was handled nicely by a very pleasant employee. Coffee at the Bistro was hot and the staff cordial. Gus did a great job.

Located near Carowinds Amusement Park directly off 77 near 485. Short 15 minute drive to the airport (non rush hour). If you are headed up town fair warning 77 was bumper to bumper every morning. Th pool and outdoor seating area is nice. There's a Publix supermarket and Walmart 5 minutes North on Arrowood. Plenty of free parking. I didn't see a airport shuttle.

Room Tip: Courtyard / pool view
  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desty D, Manager at Courtyard by Marriott Charlotte Arrowood, responded to this reviewResponded 2 August 2017

Dear Steven M,

Thank you so much for your kind review. Even when our rate does not meet your expectation. It is typical rate in Charlotte during high demand. We do offer corporate for some of the companies in Charlotte. Please let us know the next time you are coming in town and we will try our best to accommodate your expected rate.

Kindest regards,

Desty Devita

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Reviewed 21 July 2017

We like to stay here on our way to South Carolina from Cleveland. The staff is great and make you feel like you're not just another guest. There are many good dining options in the area as well at the hotel. We will return for sure. Breakfast selections are excellent.

Stayed: July 2017
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte Arrowood, responded to this reviewResponded 24 July 2017

Thank you for the review and kind words about our staff. We always say they are what make the property special! Thank you for staying with us, we hope to host you again in the furture.

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