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Reviews (921)
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All reviewsfire pitgreat hotelindoor poolyogurtfull size refrigeratorextended stayclean hotelstaff was friendlysitting areacomplimentary breakfastnice stayhome away from homewould definitely stay here againroom was spaciousfront desk staffclose to the airporthome2
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64 - 69 of 921 reviews
Reviewed 4 April 2018

This hotel was great. Clean rooms and great customer service. The hotel was close to the interstate which made traveling to our destinations a breeze. The beds were comfortable and the hotel staff was friendly and accommodating. We will definitely stay here on future trips to Charlotte.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank tifwilliams1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather E, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded 9 April 2018

Thank you so much for the great review and taking the time to let us know you enjoyed your stay! We look forward to seeing you on your future trips to Charlotte!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

I travel using Hilton properties in business and normally stick to Hilton Garden Inn’s but went with Home2 so we could stretch points a little further. Not at all disappointed with that choice!

It has all the digital key, electronic check in and other amenities I’m used to with Hilton and at a lower price point with larger rooms. The breakfast option saved us some cash and the only dislike may come from the cleanliness of a few fellow patrons more than food offerings or the facility.

Everything is new, the area close to the hotel feels safe and we’re having a great stay!

Stayed: April 2018, travelled with family
Thank troybal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather E, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded 9 April 2018

We are Super excited that you enjoyed your stay with us and thank you for taking the time to leave a review! We are happy that you were able to save some points and still enjoy all the amenities you expect from Hilton!! See ya soon!!!

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Reviewed 3 April 2018

Clean rooms, nice design. It was very nice to have a comfortable couch in the room to watch tv before bed. Staff was nice and quick to help. Common areas were really cold, but everything else was great!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank Allison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather E, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded 9 April 2018

Thank you for the great review!! Were happy you enjoyed your stay with us and hope you'll choose to stay with us the next time your in Charlotte!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Nice property, Hilton staff as always very pleasant and helpful. We loved the size and
furnishings of the suite. HOWEVER, the morning we checked out, leaving the room, we were hit by a wall of cigarette stink from the room across the hall. I politely asked at the front desk what hotel (a brand NEW hotel) policy was on smoking. I was informed that they set aside 4 rooms in the 420s as smoking rooms, even though they are all marked in the hallway as non-smoking. And we (HHonors member) had been given a non-smoking room, smack dab in the middle of them. Why? Dunno. Listen, if you want to smoke, it’s a free country, until you trample on someone else’s “rights.” Yet every (non-smoking) rental car and most hotels are befouled by those who can’t take their habit outside. Long story short, unless you like paying to breathe dirty ashtray, avoid brands that let this go on.

Stayed: March 2018, travelled with family
1  Thank jjin0h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather E, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded 9 April 2018

Thank you very much for taking the time to leave a great review and share your thoughts. Your opinion is important to us on the smoking matter and we thought you should know that there are plans to phase out the remaining smoking rooms at our property!! I hope this news finds you well and we look forward to seeing you on future visits to Charlotte!!

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Reviewed 27 March 2018

The room was simply fantastic. It had a fair sized kitchen complete with a large fridge, microwave, dish washer, sink, plates, cups...

The room itself is large with a couch and work area - very clean, very modern. Bed was very comfortable. Plenty of storage.

Breakfast was just "ok." I'm used to staying at other Hilton properties that offer a hot breakfast with scrambled eggs or omelets, sausage...Here, the only hot option is the make-it-yourself waffles. Beyond that, it's cereal Otis Spunkmeyer muffins, yogurt, cereal and microwavable sausage egg and cheese bagels. No fresh pastry.

But as I'm not a huge breakfast guy, it was actually fine for me and I'll definitely book this hotel again.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank healthagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather E, General Manager at Home2 Suites by Hilton Charlotte I-77 South, responded to this reviewResponded 29 March 2018

Thank you very much for your review! We are super excited that you enjoyed your stay with us! We value your opinion and are happy you'll consider staying with us again when your in Charlotte!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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