The Ritz is everything you would expect. Friendly staff, nice rooms, very clean and comfortable. An elegant experience and close to everything in Charlotte. Why only 4 stars? When you pay these rates your expectations are very high (maybe too high). Everything I will mention is a minor issue. This a great hotel and I'd stay here again without hesitation. Some issue are within the hotels control and some are not. First, the lobby is very dark. Almost like a 70's steak house. Don't really know why, because the furnishings and such are top grade. The bathroom in my room, although very clean, has discolored grout that initially looks like mold. Just needs a good scrubbing.
Finally, the external noise can be extremely loud. Charlotte has very loud street performers all over the city (amps & big speakers). When one is right outside your room and plays until midnight (no joke), it is a pain. This isn't a hotel issue, but I don't know why there is no noise ordinance for such activity. It is hard to truly describe how loud the performer was that night. I have never experienced anything like this. So, stay away from rooms on the corner of N College and E Trade (where they play). So, minor issues to a great stay.More
- Free Wifi
- Breakfast included