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Reviews (501)
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Reviewed 11 April 2016

Had to spend an unexpected night here due to a flight change, and it was perfect for our needs. Comfortable, clean, quiet and convenient. Free airport shuttle and restaurant/bar on-site was the cherry on top. Wouldn't hesitate to stay again if I were flying out of CLT.

  • Stayed: October 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank megg210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this reviewResponded 12 April 2016

Thank you for choosing us during your unexpected overnight stay in Charlotte. We appreciate the feedback and the time you spent making the review. Hopefully, you will have the opportunity to come back to Charlotte and spend some time exploring our great city. Thank you again for the review.

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Reviewed 11 April 2016 via mobile

We stayed here twice between connecting flights..would highly recommend this hotel! Beds are very comfortable, room is spacious and bathrooms are ample in size. Staff are helpful. Best service came from Crystal at the Bistro - STELLAR! It was late right before closing but one would never know by service with a smile attitude!

Stayed: April 2016, travelled as a couple
Thank STENN23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this reviewResponded 12 April 2016

Thank you for the review and the kind words regarding our staff. We appreciate your time reviewing the hotel and will use your words to continue encouraging our team. Thank you again, we look forward to your next visit to Charlotte.

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Reviewed 9 April 2016

As a hotel, this place deserves a 5-star rating. Rooms are clean and comfortable, staff is friendly and courteous, but I am only giving it a 3 star, because Marriott pitches how they cater to business travelers and if I were traveling on business I would not pick this place. For example most hotels that charge high rates at least provide a complimentary hot breakfast, giving a business traveler a head start. Not here, though, and what is more there were few restaurants outside the hotel. Not a good value.

  • Stayed: June 2015, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this reviewResponded 12 April 2016

Thank you for taking the time and reviewing our hotel. We appreciate your feedback a great deal. I can appreciate your comments and find them insightful. Many of our guests prefer having a variety of options available at the Bistro and not limited to a buffet. We also provide the option at time of booking to include breakfast in the rate. Thank you again in providing your feedback. We appreciate it.

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Reviewed 5 April 2016 via mobile

The rooms very nicely furnished as was the lobby and bistro area. The room we had on ground floor had a sliding glass door but a miniscule porch w no outdoor furniture to sit on that was so close to bramble bushes u cld nt help but get pricked.. And i personally prefer to chose when that happens to me and not get it thrust upon me unwittingly.. Pun totally intended.. Pool area was nice tho very tiny but did enjoy the outside firepit in evening and gym was nice as well

Stayed: July 2015, travelled on business
Thank 94terrilynnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this reviewResponded 7 April 2016

Thank you for taking the time to review your recent visit. We appreciate the feedback as it helps us train the staff and make decisions regarding changes to the property. Thank you again.

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Reviewed 31 March 2016

We were "stuck" in Charlotte overnight due to flight issues. We were tired, hungry and not in the best of moods. The people who helped to make our stay great that night were Mark and Maria who were staffing the café. Both were extremely, kind, patient and hospitable. Thanks Mark and Maria for making a bad situation easier to deal with.

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Service
Thank Mary Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this reviewResponded 7 April 2016

Thanks for the review and the kind words for Mark and Maria. They are great examples of our fine staff and will make sure I let them know that they made a great impression. Thank you for sharing your experience and hope to see you again without being "stuck".

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