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The Carolina Inn
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Reviews (1,487)
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All reviewsthe crossroadssouthern charmunc campusfranklin streethistoric hotelfront porchchocolate chip cookiesplace to stayrooms are smallself parkingwonderful staytar heelthe location is perfectfirst rateturn down servicecollege visitbed was very comfortable
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Reviewed 4 April 2012

This is a very nice hotel. There is incredible attention to detail, which is much appreciated. Service is gracious and polite and you see that immediately upon check-in.

Upon entering the room, there was classical music playing on the radio/iPod dock (with pretty good sound for a hotel radio!). And I found out that NPR news and classical were pre-set as well! Good flat-screen television.

My room was small, and the window was like a basement window, high up on the wall, but covered with shutters and proper black-out drapes. Since I was part of a conference, probably why I got this type of room. Even without a real window, a very proper room.

Bathroom was wonderful, and one of the few hotels I’ve stayed in recently with proper lighting. There were also big mirrors throughout the room. Bathroom had a nice white marble countertop, nickel fixtures, marble floor tile in a basket weave pattern, walk-in shower. Towels were very thick (private label for the hotel, with Carolina blue labels, of course), and there were plenty of them.

The desk had all of the electric and computer connection ports you could need (and internet was free). And there were plenty of electric outlets throughout the room (also unusual).

The queen-size bed was very comfortable and had nice bed linens, with a variety of pillows.

Bedside tables had lots of drawers, and a dimmable bedside lamp (nice touch). Plenty of drawers elsewhere, too. The hotel puts chocolate-covered peanuts in a nice cellophane bag (with a Carolina blue bow) on the bed, along with note cards with history of the university or recipes for North Carolina specialties. Squares of chocolate another night (the wrappers had scenes of the university).

The hotel has kept the framing industry in business. Each room has silhouettes of important people in the university’s history. There are lounge areas on each of the hallways, decorated in a Southern style, with more framed photos, history of the university, etc. It’s very well done. Room doors are painted---wait for it---Carolina blue.

The public areas are comfortable, lots of seating; the lobby décor is a little fussy.

I wish there had been stairways more conveniently located so as not to have to wait for an elevator to the second floor.

The location is great, walkable to just about anything on campus and the main drag in Chapel Hill.

If you are a UNC alum, you will really love this hotel, and its commitment to school history and spirit. If you went somewhere else, you can appreciate the history of the university (UNC was the first public university in the country to admit students when it opened in 1795), but you do have to take a deep breath when you run into Carolina blue again and again. However, it is subtle and doesn’t whack you over the head like the bed and breakfast that I once stayed in next to the University of Oklahoma…

Room Tip: If you can, and your room rate permits, ask for a room with a proper window.
  • Stayed: March 2012, travelled on business
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Thank Voyageur_americain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

We recently booked a block of rooms at The Carolina Inn in Chapel Hill, NC, for my son's wedding. We found the hotel to be very beautiful and well appointed in the common areas, as each floor contained common seating areas where guests could gather and visit. Checking in was easy, and there were chocolate chip cookies provided at the front desk. The bills for all my rooms at check-out were accurate. Parking was reasonable at $14.00 per night for valet parking. Accessibility to the UNC campus, other area attractions and restaurants was easily within walking distance; the hotel also provided limited complimentary transportation to certain areas--but not Raleigh-Durham airport. A cab ride to the airport was $40 one way. We ate several meals at the hotel's restaurant, The Crossroads Restaurant, and had room service once for lunch. The food was always outstanding. I highly recommend the friend green tomato sandwich with sweet potato fries, and it is large enough for two people. Although some of the rooms had been recently updated, ours was not one of them. Although a little small, our room was comfortable enough as far as the room temperature and bed comfort goes. Our room came with a 4-cup coffee maker and complimentary wireless internet. There was not a safe in our room, but I was able to use the safe located downstairs in the office one evening. A late check-out for us was granted upon request. The staff was always very friendly and accommodating.

Room Tip: Request a recently updated room as well as a room that is away from the elevator. The hotel was very busy during our stay, with several groups of "lively" people coming and going at all hours of the evening.
  • Stayed: March 2012, travelled with family
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Thank pickygirl09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

Hotel was recommended to us for our visit to UNC. It did not disappoint. It was located in the middle of beautiful UNC campus with great access to shopping/dinning street. Aesthetically it was very southern looking and just the experience we wanted. The only set back: the daily parking rates were too high considering the hotel rates and other local prices.

  • Stayed: March 2012, travelled with family
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Thank ziptripspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

After years of sharing 12'x14' dorm rooms and apartments not much bigger, the Carolina Inn is such a treat and a lovely place to rest my head when returning to my college town.

The hotel is beautifully decorated, full of Southern charm and history. On the occasions I've stayed there our rooms have been clean and well-appointed. The beds offer a very comfortable sleep. (I stayed in a double queen this most recent visit; the bathroom was a tad small but in fine shape.)

Check-in is easy, with bell staff ready to transport your bags from car to room while you are at reception. The "welcome" chocolate chip cookies are a deliciously nice touch. If you valet and need your car while staying there, pull-around is a quick call away.

The location can't be beat. An entrance to the UNC campus is across the street, and Franklin Street's shopping, dining and bars are little more than a block away.

I have stayed at the Inn for a special event on property and thoroughly enjoyed the banquet food and service. I hope to try the Crossroads restaurant and bar on future visits.

While the rate can be a little steep, especially on peak and event weekends, the convenience and level of service is worth the extra spend.

Room Tip: If you're a light sleeper you might want to request a higher floor. While very nice, in my ground-level room I could hear the heavy-footed guests above me late night/early A.M.
  • Stayed: March 2012, travelled with friends
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Thank CrunchyJiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

This hotel is beautiful. From the crown molding to the high ceilings and the lush lawns, it has Southern charm perfected. An added bonus is that it's on the UNC campus, close to great bars and restaurants, and the accommodations are comfortable. The folks there are incredibly helpful too!

  • Stayed: March 2012, travelled as a couple
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Thank gypsydiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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