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All reviews ocean front within walking distance manager brenda second home beach hotel a great place to stay girls weekend clean rooms enjoyed my stay amusement park family vacation boardwalk stove rates porch carnival fireworks
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Reviewed 20 August 2018 via mobile

Had a magnificent time with family. Great service. Our house keeper Janice was awesome. Anything we needed she got it. Will be back. She cleaned in a timely fashion. Was very polite and easy to talk to.

Stayed: August 2018, travelled with family
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 21 August 2018

Thank you for your review. I'm so happy to hear that you had such a great stay with us and felt so well taken care of! We hope to see you back soon! Barry Eagle, Owner

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Reviewed 10 August 2018 via mobile

The staff was wonderful. The location can not be beat. But the facilities were definitely not the best. No internet under the name they gave us or any others we tried, TV worked 10% of the time, sheets were full of hair and not clean, key stuck in the flimsy door, only one light overhead no lamps to read at night without the overhead light, a bit noisy at night but we kind of expected that at the beach. The toilet rocked in the bathroom when you sat on it. If you’re looking for a quick place to crash and not get murdered...this place is fine. If you’re looking for a comfortable place to spend the evening after staying at the beach all day...I’d look elsewhere. I’ll try to find another place next year but if I can’t find anywhere else I might give this place a chance for one night.

Stayed: August 2018, travelled as a couple
Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 13 August 2018

Thank you for your review. I'm glad that you enjoyed our fantastic location and friendly staff during your stay with us! However, I want to apologize that your guest room failed to meet your expectations. We are currently in the process of renovating all of our guest rooms and I hope that you will try us out again next year so we can show you how we are working hard to improve. Thank you again and I hope you will give us another chance. Barry Eagle, Owner

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Reviewed 7 August 2018

We were shocked at how dirty the room was. The key stuck in the door. We inspected the bed on arrival. Sheets looked like they had blood stains and hair on them. Complained to the desk. She actually changed sheets 3 times and explained that the stains are rust stains. Maybe some bleach would help. My husband brushed his teeth and used a towel and found hair all on the towel. We walked up the street to find another hotel but couldn't find anything. We went to the Dollar General store and bought sheets, comforter, towels, washcloths and Clorox wipes to clean the bathroom. The floors need some serious cleaning and the ceilings are in bad shape. There was beer bottle caps on the floor beside the bed. Someone had busted a watermelon in the parking lot and the mess stayed there for 3 days along with cigarette butts and bottle caps. The owners need to take a serious look at the state of this place. The only positive thing I saw about it is the location.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank twentz617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 12 August 2018

Thank you for your review. I'm very sorry to hear of your experience with us while in Carolina Beach. After reading your review, I was very concerned about the quality of your guest room and immediately contacted management. We have gone over this thoroughly and I assure you that the staff has been addressed. If you would like to discuss your stay any further, please feel free to give me a call at the corporate office. Barry Eagle, Owner, (910) 509-1707

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Reviewed 7 August 2018

Nice view of the ocean and the pool from balcony. Loved the kitchen...full refrigerator, stove, and sink. Our stay was amazing and we were within walking distance of so many places including the Boardwalk Carnival!

Stayed: June 2018
Thank GS0226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 8 August 2018

Thank you for your review. I'm so glad to hear that you had a fantastic stay with us and enjoyed our amenities and location! We hope to see you back again soon! Barry Eagle, Owner

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Reviewed 27 July 2018

Upon arriving to Wilmington we lucked up on finding this hotel. Thank goodness we did! Beautiful view, felt comfortable, very clean, and just relaxing! My main goal was to park my vehicle and to not get back into it until we had to drive back. The location to food, entertainment, and the beach was great for my 2 year old son, by boyfriend and I. A wonderful relaxing mommy trip. Also the housekeeper that we had for the stay, Gloria, also was a big help. She actually took the time to make sure everything was clean also while making my son feel comfortable, and like he was at home! Cheers til next year!

  • Stayed: July 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank ArikaW17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 27 July 2018

Thank you for your review. I'm so happy to hear that you had such a great stay with us and it was the perfect relaxing beach vacation that you were looking for! We look forward to having you back next summer! Barry Eagle, Owner

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