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Review of Artist Cottage

Artist Cottage
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Artist Cottage
Backyard Outdoor Seating
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Average
4 reviews
Artist Cottage
Backyard
Outdoor Seating
Living Room with gas logs
Living Room
Kitchen
Kitchen
Dining Table
Bedroom with Queen
Bedroom with two twins
2nd Bathroom
Bedroom with Double
Bathroom with tub
Bathroom with tub
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Black Mountain, North Carolina

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
12trvlgir...
Durham, North Carolina
Level 6 Contributor
128 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“High ick factor”
Reviewed 20 August 2014 for a stay in August 2014

This cottage could be charming and cozy, but it needs upgrading and serious cleaning. Windows do not open - most of them - so there's no fresh air and no alternate exits in an emergency. The CO2 detector is in the kitchen and no longer works; the heating furnace chimney actually runs through a bedroom. With no way to air out the house, the old shag carpet, the towels, the curtains, and the bedding hold the damp and become smelly. Walls and doors need proper repainting, not just touch ups. The gritty old paint holds dirt and people hair. The light wood kitchen fan has black edges. We left a much longer list for the rental company, in hopes that their cleaning service will do better and the owner can be encouraged to attend to deferred maintenance issues.

Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Aug 2014
I'm very sorry to hear that you had a negative experience. I understand that management has been in touch since receiving your note.

Our housekeeping and maintenance team strive to respond in a timely manner as soon as they learn of issues. There is also an emergency line available 24-7 to report issues that arise during the time of stay.

We do hope that you stay in one of our other vacation rentals and that we have the opportunity to serve you in the future.

Thank you,
Greybeard Rentals team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FL
Reviewed 6 November 2013 for a stay in October 2013
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Nov 2013
Thank you for the helpful review. We are sorry that you felt like the house was poorly maintained. It is an older house with older furniture and priced accordingly as one of our least expensive homes; however, that is not an excuse for it not be cleaned up to our typical standard. We will discuss with the housekeeper and be sure that attention is given to that. We apologize for your experience with that, as you know that is not typical with our rentals! We do hope you come stay with us again.
Thanks,
Greybeard Rentals Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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