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“Looking at the sink from a vertically chanllenged(short) person!”

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Hampton Inn & Suites Yonkers
Ranked #1 of 6 Hotels in Yonkers
Certificate of Excellence
Reviewed 1 July 2012

I have been home a week and I still can't come to grips with writing something good or bad. I stayed during the middle of the week, June 20-June24. The front desk people are really top notch and what I consider, makes the hotel what it is. The sink stopper was never fixed though I asked more than once.
Eating breakfast late is not a great idea as a sledge hammer couldn't have gotten through the french bread sticks! To much spray on the waffle maker, seems you are eating your daily dose of chemicals. I did find the bagel to be edible, so if you want to eat, get up early and get it right out of the kitchen! The kitchen staff was helpful as well.
If you like hard pillows, bring your own. Two were to soft and three, my head was upstairs in the suite above me!! The bed was ok, but have had better nights in other hotels. Towels were clean and soft..a plus! Room was always clean,
Now to the sink. If you are short, and I am 5'1", which isn't that short, my bust couldn't get over the formica to get toothpaste out of my mouth and into the sink. I was on my toes. Seriously now, everyone isn't 5'5" and above. Who thought this was a good idea, must have been a giant!
Dog friendly hotel and there were lots of dogs and they were all cute and happy. They probably ate my leftover french toast sticks!
People that have written about this hotel say it is in an office park, but when I got there and went outside I thought it was a used car dealership, with the water tower of YONKERS,NY right above the office park!

  • Stayed: June 2012, travelled solo
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3  Thank Rubywitch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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856 - 860 of 969 reviews

Reviewed 1 July 2012

I stayed here for a few days on a business trip recently. Check in was fast and friendly. The lobby is very noce, in great shape and clean. There is a reasonably karge breakfast and seating area. There is also a small hotel bar off the lobby.

I had a king room. It was very roomy, with a good work table, good internet speed (complimentary.. wired at the table or wireless). Here is my one negative for this facility. The rooms DO NOT have a mini-fridge and microwave. I found this unuusual for a modern Hampton Inn. I was able to have them bring one upon request by a friendly employee. I understand they ae only standard in the suites.

I just had coffee at the free breakfast, but t looked well stocked and pretty roomy. The other guests seemed to be enjoying the fare.

The TV was a nice size flat screen, with a large selection of channels from Comcast. I liked this because the hotels that use satellite don't have the local regional sports channels.

I will be staying here again, but calling in advance to arrange the microwave and fridge since I am a solo traveler and would hate to monoploize a suite where a small family could use it.

the hotel is pretty easy to find, nit too far from several major roads as I87 and the Saw Mill River Pkwy. It is not surrounded by restaurants, but I am sure the staff can recommend some nearby.

Room Tip: Request a microwave and fridge
  • Stayed: June 2012, travelled on business
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Thank HudsonValleyGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

No complaints. The property is in a business park, therefore, quiet. Room was very clean and comfortable. Breakfast was a good starter for the day. Cookies in the foyer were delicious! This property also has a 'lounge' from 5-11pm. I didn't go so I can't comment on prices or service. Check-in was quick and easy.

  • Stayed: June 2012, travelled with family
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Thank weathernut185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

The Ladies wanted to go to NYC for a few days. Midtown hotels were way too expensive. Checked out north of the City. The Hampton Inn is new and very clean. The staff is so friendly and helpful. We had to wait for the shuttle late one night and the next day they gave us a cab number & said they'd pay since they didn't want us to be worried !! The commute is so easy-a choice of stations -same price and, BAM, you're in Grand Central Station . The breakfast staff headed by Rosalind (lose the powdered eggs)was more than accomodating ! Lovely way to start the day. We had never stayed outside of the City & would recommend it to anyone.

  • Stayed: June 2012, travelled with friends
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4  Thank Jacq047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2012

This place was terrible the manager germy patela told me that because I am hispanic I was trying to get over on them. The room had bed bugs and my kids were in the hospital over the bytes. They refused to refund my money and insulted me because of my race.

  • Stayed: June 2012
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6  Thank juliana1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_Management, General Manager at Hampton Inn & Suites Yonkers, responded to this reviewResponded 18 June 2012

We regret that we were unable to exceed your expectations and I would like to extend my sincerest apologies for any inconveniences you experienced. We take reports of this nature very seriously. The hotel staff is trained and follow protocol in the event we are made aware of a concern. All off our the mattresses and box springs have protective covers to prevent issues with bed bugs. We have a service agreement with two independent outside pest control companies to provide preventive monthly treatments at the property. We would like to assure you that we take all the proper steps to provide a clean and comfortable stay for all of our guests.

As the General Manager, I understand your concerns and would personally like to speak with you to make sure all of the experienced issues have been resolved or addressed. I can be reached at my direct dial phone line at 914-595-3005.

Brent A. Hnatow
General Manager
Yonkers Hampton Inn & Suites
www.hamptoninnyonkers.com
914-377-1144 phone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Yonkers

Address: 160 Corporate Dr, Yonkers, NY 10701-6813
Phone Number:
Region: United States > New York > Westchester County > Yonkers
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Yonkers
Price Range: $185 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Yonkers 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
The all-new Hampton Inn & Suites Yonkers is something most unexpected: The elegant contemporary decor and amenities of an upscale, full-service hotel without the exorbitant room rate. Best of all, you can easily travel to the glamour and bustle of New York City, then retreat to the peaceful luxury of our hotel in the quiet setting of Yonkers, New York. ... more   less 
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Also Known As:
Hampton Inn & Suites Yonkers Hotel Yonkers
Hampton Inn And Suites Yonkers

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