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Shaz N

Comfortable and clean

3.0 of 5 bubblesReviewed 9 July 2018via mobile
Stayed 3 nights in unit 3. 2 bedrooms upstairs with 3 beds and linen. Upstairs balcony. Garden on ground floor with tables shade and BBQ. Well maintained including the pool. Bathroom and shower on ground floor. Lots of birds. No Ocean View. On side street. Parking in the back garden.
Date of stay: July 2018
Trip type: Travelled with friends
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Reviews (52)
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Reviewed 28 September 2017 via mobile

Run down motel and is currently under sale.
We found that the keys were being held at the real estate office only when we arrived onsite and found a note on the window of reception.
The room was in a need of tlc and the only items supplied were towels, no soap, shampoo, toilet brush, tea making items, milk & 1 roll of toilet paper between 4 people for 3 nites!!
Has 3 1/2 star rating!
Gardens overgrown and everything in a sad state or repair.
We left a day early as so very dissatisfied and disappointed.

Date of stay: September 2017
Trip type: Travelled as a couple
3  Thank Mandy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2017 via mobile

Sad to see the same complaints from two years ago still haven't been addressed. Half the lights in our villa don't work, or work intermittently, or are hanging out of the wall. The old evaporative air conditioners are barely hanging in the wall, one of them was literally held together with silver duct tape. There is a new r/c air con in the master room but we didn't need it because the place is so draughty with the un-sealable louvre windows, which also meant we could hear the conversations of our neighbours three houses up the road at 1am. There's holes in the paper thin walls from door handles, and the upstairs floor is so noisy you can hear people in the neighbouring villa's just walking around. The garden was in such a state that the man staying in the villa next to us decided to do the weeding and run the retic. He then had to call the real estate and complain just to get someone to take the rubbish away because the waste area out the back was overflowing. Parking is at the rear but our unit key only opened the front door, a total pain when you need to unload small children and gear and have to hike it all around to the front. The beds were clean but the dishes, cutlery, and pots and pans were dirty. We had to wash everything before we could use it. There is no soap provided, even just for washing hands. And there was a distinct aroma of cat urine by the window in the second bedroom.

Free laundry was a huge bonus. Safety gate for the stairs was good for our small children. Linen was clean. Bathroom clean but dated. Didn't use the pool. Nicole the now ex-manager was lovely and helped where she could, but as each unit is now individually managed by either a real estate agent or the Visitor's center there is a lot of confusion and difficulty in getting maintenance issues sorted. It was cheap, and reasonably clean, but I wouldn't stay here again.

Date of stay: September 2017
Trip type: Travelled with family
1  Thank Tegan D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2017

Stayed here 7 years ago and this place was beautiful, well maintained and well kept gardens it was such a sub tropical place to stay at. The Villas were lovely and cool in summer and the units were so very clean you just wanted to have a holiday in lush green surrounding Gardens with well kept units. Sad to see on return back to these units they are very run down, have been let go with no care as well as being dirty. But did get to learn that management at Reefvillas has Just changed, knowing this the place is on its way back under new management is wonderful news. Hopefully The place will once again sparkle like it did 7 years and have the good feel it used to have!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Cleanliness
    • Service
Thank ann312017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2017 via mobile

A last minute change meant we needed a place in Kalbarri for the night, in school holidays! This was one of the only places available so we took it.
Friendly greeting on arrival. Then we entered the time machine (our villa) and went back to the 70s. Dark timber, old kitchen, old lounges, a wooden floor upstairs (noisy), an old bathroom, original 70s bed lights and furnishings.
We weren't cooking which was lucky because if the cutting board and microwave were an indication of cleanliness, we were in trouble.
The place was so dark and gloomy even with all the lights on.
All the towels had multiple holes in them.
Anyway.... the location was great and we walked to dinner and back, then fell asleep with the sound of distant surf.
At 7am we were woken by the sound of burnouts and fighting from the council housing over the road (not the villas fault), followed by a lawnmower guy who turned up to mow lawns at the villas well before checkout time.
Overall.... we were lucky to get anything at all, but if I'd booked this exact villa for a family holiday I'd be VERY disappointed.

Date of stay: July 2017
Trip type: Travelled on business
1  Thank JeffS758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2017 via mobile

I stayed here for a couple of days in my holiday.
The hotel is very clean and close to the beach.
The pool is amazing as well.
And the lady on the reception is very polite and helpful.
I would definitely come back.

Date of stay: January 2017
Trip type: Travelled solo
1  Thank Michelle R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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