Best customer service from start to finish. Warm friendly staff, with enthusiasm plus and a desire to make the trip memorable for all. And it certainly was. From the older travellers - in their 70s, to the youngest - just 7, we all had a cruise ship full of memories at the end of the trip. We saw breaching humpback whales, varied sharks storming a fish bait ball, schools of dolphins, a few dugongs and manta rays .... and NINE whale sharks! What a day - the opportunity to swim/snorkel with eight of these magnificent quiet giants of the ocean. One was too quick for us. Proof of the fabulous day was evident in our own photos but a gorgeous videographer also captured us on film (optional purchase but well recommended) to show everyone back home we weren't exaggerating. The food on board was great and plentiful, with the finale being a delicious tropical fruit platter being served along with glasses of champagne and strawberries as we came closer to the shore. (Lemonade for myself and the 7 year old!) A justified toast to a top tour. But it didn't end there - chocolates were handed out on the coach back to Exmouth. I emphasise the food and customer service, as the next tour we did in nearby Coral Bay - a different company, to swim with manta rays, was disappointing in these categories. We were even told on THAT tour "Don't eat all this" as a- just -sufficient lunch was served "The crew has to eat too you know!" I think this member of the crew was forgetting who had paid for their services - and the food! But Exmouth and whale shark tours - you have to do it!
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