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Rose
Melbourne, Australia

Basic and clean

3.0 of 5 bubblesReviewed 30 May 2021
Facilities are basic, small but clean and sufficient, amenities frugal.

Some things that made me take off 2 stars, the small broken table took 3 days to get fixed - it was broken before we checked-in. Housekeeping once every 3 days and they only change sheets/towels, no other cleaning activity performed. I asked for more toilet paper and tissue which was never provided - we ended up buying some from the IGA in town. Aircon was old (one had a panel falling off) but working. There was barely any space inside (partly due to the way they furnished it). There were fly-screens, but not much privacy from the windows. The resort rented us a broken beach umbrella which was really disappointing given we only found out it was broken after we got to Turquoise Bay, suggest people check when they rent, we did get a full refund. They claim to be eco-friendly but only when there's cost savings for them, e.g. bin liners are just normal plastic and not biodegradable.

Some staff at the reception had a strange attitude, which really didn't match the rest of the town. $300 a night felt high for what it was, but it was a busy time and everywhere were fully booked out.
Date of stay: May 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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All reviews whalers restaurant deluxe villa washing machine car hire outdoor bbq excellent place to stay the kitchen on site restaurant self contained bedroom unit pool area definitely stay here again in town great restaurant stayed for nights family holiday visiting exmouth
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137 - 142 of 907 reviews
Reviewed 25 May 2021

Everything is wonderful; spacious and well equipped unit and private outdoor area, excellent service, great pools, and landscaped restaurant area overlooking the pools - great place for a good breakfast and dinner. Location is within walking distance to places. Just a great place to stay and explore Exmouth and the reef - amazing water and land scenery and plenty to explore and enjoy. A great holiday and the resort contributed to this.

Date of stay: May 2021
    • Value
    • Rooms
    • Service
Thank SueallanT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2021

We stayed 3 nights recently to explore Ningaloo Reef and swim with the amazing whale sharks . Room was clean and comfortable, we chose to dine out but could definitely BBQ if wanting to stay in . Onsite restaurant was great serving breakfast, lunch and dinner by the pool , also several other nearby places .One thing they could improve on is hiring bicycles to get around town. They do have hire cars however they were all booked out .

Date of stay: May 2021
    • Value
    • Cleanliness
    • Service
1  Thank jeeles62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2021

The Apartments were clean, comfortable and well equipped. My only complaint is that my daughter organised a bottle of champagne to be delivered, however the staff were a little slow in doing so and had to be contacted again to find out why it hadn't been.

Room tip: All apartments seemed to be well located
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank JGWA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2021

We had a really great time, travelled as a family, and stayed for 6 nights. The accommodation was clean and had all of the facilities that are required for a lengthy stay. It is in a very good location, not too far out of town, but far enough away so that you can have some peace and relaxation. There is a nice restaurant in the accommodation complex and two pools, one shallow kiddie pool and a larger one, both with seating areas, in and out of shade. The kitchen was fully equipped, as were the bathrooms, and the furniture was great, making for a relaxing stay. Parking is good too, directly out the front of the place, and there is also a bbq area under a shaded area at the front of the unit.

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank joshreid23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2021

The villas are quite modern and in a good location close enough to the town centre, town beach and eateries. Pool is lovely as is the on-site restaurant.

Staff are friendly and helpful. The complimentary use of fins, pool noodles and sunscreen is good too.

What needs some attention (well in the room we stayed in) is the state of the furniture. The coffee table was very uneven, one leg was falling off (same to be said for the bedside table), the toilet roll holder was loose (it fell off), and the cleaners need to vacuum behind the couch cushions (ie lift them up) as it was very dirty.

In general its a good spot, however these items I have raised should really be adhered to as it is quite pricey staying here.

Date of stay: May 2021
Thank RJLEN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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