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Reviewed 14 March 2017

Not a bad hotel:
Pros:
- very close to the airport
- nice and clean rooms
- good sleep quality
- very safe
- good parking lot
- nice restaurant
Cons:
- they are seriously understaffed. Sometimes it takes 1 hour to reach the receptionist, restaurant or housekeeping by phone. They must hire more personnel
- resulting from the above, not so good customer service and almost no attention
- they dont have laundry service!!
- the internet is the worshippers around. I complained many times about the awful speed of internet. But what their provider did (probably to pretend to provide faster internet), was forbidding any downloads. I mean, ANY downloads. They commented they did partial bans due to security. But in fact, you cannot download absolutely nothing! Be it a movie, an application, or even your email. I'm using a postbox application, and it simply cannot download attachments to my email! once my postbox even completely got frozen due to the extreeeeeeemely slow speed of downloading attachments. If you try to download ABSOLUTELY ANYTHING from internet, the speed is like in old-timed modem! like 2-3 KB/sec. WHAT A CRAP?! And the hotel says they cannot change the provider because "everything in Venezuela is difficult". Well, why then 2-3 star hotels around here have the internet speed 3-4 times faster and the downloads go at the speed of 1MB/sec normally????

Room tip: Choose rate with dinner included (more cheap)
Date of stay: March 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jonnik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GildaBarrowC, Ejecutivo de Ventas at Eurobuilding Express Maiquetia, responded to this reviewResponded 17 March 2017

Dear guest,

Receive an affectionate greeting, we apologize for the inconveniences found in your stay, your opinion is very valuable as it is an opportunity for improvement.
We hope to have you back at home, and to show you that we take your observation seriously.
Serving you is our commitment,

Eva Villasana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017

The hotel is only minutes from the airport and is very secure. You cannot even get in the driveway without passing a gate and security check. The room itself was excellent good amanities and quiet. The bed was great for a good nights sleep. Plenty of hot water.

Only one English TV channel.

Wifi was free and fast. Checkin was interesting, fairly quick, but the receptionist didn't once stop talking on his cell phone, but was still quick with the checkin.

Stay here for security

Date of stay: March 2017
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Anthony S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GildaBarrowC, Ejecutivo de Ventas at Eurobuilding Express Maiquetia, responded to this reviewResponded 8 March 2017

Dear guest

We appreciate your taking the time to give us your opnion. These kind of comments motivate us to continue working every day to offer you the best service. We hope to visit us again.

Regards,

Eva Villasana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017 via mobile

"Very conventional (location) Nice facility & safe transportation to the airport. Warm welcome when arriving Only bad odor the shower curtains (could be checked & improved). Little slow check out process Over all - Great stay”

Date of stay: February 2017
Trip type: Travelled on business
Thank LLVielma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GildaBarrowC, Ejecutivo de Ventas at Eurobuilding Express Maiquetia, responded to this reviewResponded 2 March 2017

Dear guest

Receive a warm greeting, comments like yours allow us to know what we should focus on offering a quality service, thanks for taking the time to write us. We hope to see you soon!

Regards,

Eva Villasana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017

If you are planning to spend the night at the Maiquetia (Caracas) International Airport, this might be the best option. It is the closest hotel to the airport, the service is very good and the rooms are great.

It may not be the best option around though, if you are planning a family vacation or to spend more than one or two nights. The pool and restaurant are just good enough so, for a longer vacation the service might be insufficient.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pedro J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GildaBarrowC, Ejecutivo de Ventas at Eurobuilding Express Maiquetia, responded to this reviewResponded 2 March 2017


Good day

Dear guest

We are glad to know that your stay has been to your liking, thank you for giving us your valuable feedback, hope to visit us again.

Regards,

Eva Villasana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2017

Very short stay so i didnt really have time to know all the hotel installation, but great impression. Friendly people and great room. Transportation to airport was a great plus and understand it runs 24 hrs

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank 231veros
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GildaBarrowC, Ejecutivo de Ventas at Eurobuilding Express Maiquetia, responded to this reviewResponded 23 February 2017

Dear guest

Receive a warm greeting, we are pleased to know that your stay with us was of your total pleasure, we hope to have you back at home.

To serve you is our commitment!

Eva Villasana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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