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Reviewed 11 February 2016

Hotel Portalo is suffering for the same blight that is affecting much of the island of Morro de Sao Paulo. Increased popularity and tourist numbers are driving down standards to the lowest common denominator. No doubt once this hotel was a fine place. Nice little bungalows terraced up steep green hillsides and overlooking a sparkling sea. Whats not to like? The breakfasts were basic and served with the same surly style that the entire hotel staff seem to exude. Their location makes the hotel bankable so there seems to be no need to provide service above the bare minimum. Even for Bahia - where service can be idiosyncratic and slow, but generally well meaning - this place oozes indifference. But the greatest drawback is the noise. Not just the interminable boats that rock up to the jetty from sunrise to sunset, but the music. You get blasted all day long (and night) by multiple sound systems; even if high energy techno is your idea of a relaxing morning tune, you're never going to get into the groove because of the high number of sound systems competing to be heard. Stay somewhere else on the island away from the noise or, better still, go somewhere further south in Bahia and find the real Brazil.

  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Funkysmurfy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2015

We were a group (family) of 7 members, sharing a comfortable chalet (one private room, 3 teenagers on the ground floor and 2 at the "2nd floor"); the only difficulty was having only one bathroom; the view (from the chalet) was beautiful; service was great (room service, reception and the pool staff); we weren't bothered by the port noise. Wifi is (reasonably) working within the chalet, better in the public areas; breakfast (by the pool) is good.
In summary - very enjoyable.

Stayed: December 2015, travelled with family
Thank ISR77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2015

Hotel Portalo is marketed as one of the luxury hotels on Morro Sao Paulo. Although the photos look nice, they don't tell the true story. The hotel is located on the harbour. Boats start making loud horn noises around 6:30 am and this goes on throughout the day. Starting in the late afternoon, the hotel has a DJ that blasts club music to cater to their bar clientele. The result is noise from morning to night. Not relaxing at all. Other things...dirty pool, staff only speak Portuguese, no hot water for two days, wifi often didn't work or was very slow.

So while the hotel and landscape is beautiful, the experience is not. I don't recommend staying here at all. I do recommend going to the bar one night for a sunset drink.

  • Stayed: November 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank albertsquarebcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2015

Morro de Sao Paulo is beautiful. Start point is the harbour. Lot of boats and people coming day and night and most time musik. Whow want's the best view and is not senstive to noise, will have a beautiful view on the harbour and a beautiful stay in this hotel. We are a family from Germany and staied there for two weeks and loved it. But we knew about the noise, about Brazil, but also about the view. We had amazing two weeks and would do same again in future.

Room Tip: Up hill is more distance to the noise.
  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank JoergRausch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2015

Overlooking the harbour, set in beautiful gardens, wonderful friendly staff we loved this place. Stayed in the Fernando Pessoa chalet which is set up the hill and so a bit away from the rooms pool area which has music every evening so probably a bit of noise. From the bed you can see the sea, end the day on the varanda watching the great sunsets and go to sleep at night to the sound of the sea below you. Pure tropical relaxation.

Room Tip: Pay the little extra and upgrade to one of the chalets up the hill - you will not regret it
  • Stayed: August 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank thennigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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