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“Dated, noisy, but spacious”

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Mercure Suites Bedfordview
Ranked #2 of 7 Hotels in Germiston
Reviewed 28 August 2017

We were here for a night with the family. As a stopover, it is fine. But the rooms are very dated, not very clean (dusty tables, dirty carpet, hair in the bathroom) - need renovation. Good location. Spacious units.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Wiebke F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elma2919, Conference Co ordinator at Mercure Suites Bedfordview, responded to this reviewResponded 30 August 2017

Dear Wiebke,
Thank you kindly for your feedback regarding your stay with us.
It's always a pleasure to receive positive comments. I have also noted the comment left the room and have handed it over to my Housekeeping manager.

We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future.
Yours in hospitality,
Bianca Riley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 256 reviews

Reviewed 18 August 2017 via mobile

Tired old hotel with no air conditioning in the bedroom. Furniture from the 80's. No separate shower...you have to climb into the bath. Unacceptable for the price. Booked with agoda and when I got to the hotel the price was 25% more expensive than advertised and no breakfast! 2/10

Stayed: August 2017, travelled on business
Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

We stayed here for 3 nights. It's very conveniently situated right across the road from Eastgate Shopping Centre. We had two rooms with queen beds. I found it to be clean, comfortable and food value. The lounge was a good size as was the kitchen although there were no forks in the drawer. There is no restaurant on site but it was easy enough to go to Eastgate. I have no complaints and would stay here again should the need arise

Stayed: August 2017, travelled with family
Thank Joanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elma2919, Conference Co ordinator at Mercure Suites Bedfordview, responded to this reviewResponded 11 August 2017

Dear Joanne,
Thank you kindly for your feedback regarding your stay with us.
It's always a pleasure to receive positive comments. I have also noted the comment left regarding the restaurant, we offer light meals at the bar until 10.30pm.
We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future.Should you need any further assistance please do not hesitate to contact me direct.

Yours in Hospitality,
Bianca Riley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

This hotel feels more like a motel with individual small apartments rather than rooms. Mine (117) was very dated and tired looking.

I had to ask reception for bath towels as none were provided. They were however delivered promptly.

Stayed: July 2017, travelled with family
Thank Comet4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017

This hotel is a nice average hotel/suite near the airport. It is also across the street from a very large shopping mall.
There room was large with a kitchenette but fairly average in quality. The bathroom was in need of renovation. I had to use the heater because it was cold and there weren't enough blankets for 1 person. I had to fold the doona in half to get double warmth and still use the heater. In the middle of the night the smoke alarm went off. There was no smoke and no fire, just the heater.

  • Stayed: June 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADuPlessis, General Manager at Mercure Suites Bedfordview, responded to this reviewResponded 20 June 2017

Dear Amy,

Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Andre van Niekerk
General Manager

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Additional Information about Mercure Suites Bedfordview

Address: 33 Bradford Road | PO Box 75825, Gardenview, Germiston 2007, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Germiston
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Germiston
Price Range: $69 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Suites Bedfordview 3*
Number of rooms: 120
Official Description (provided by the hotel):
Fair Trade in Tourism South Africa welcomed the Mercure Hotel Bedfordview as the first Fair Trade certified city-based business hotel in the world. The hotel stands out for exemplary labour standards, environmental policies and commitment to water awareness, energy management and waste recycling and for its comprehensive HIV AIDS program. The hotel is located in an exclusive residential suburb directly opposite Eastgate Shopping and Entertainment Centre, 8 km from OR Tambo International Airport. ... more   less 
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Also Known As:
Mercure Suites Bedfordview Hotel Bedfordview
Mercure Hotel Bedfordview
Mercure Hotel Johannesburg

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