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Traveller rating
168
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All reviews mr ram air conditioning units hot and cold water friendly management the ground floor public beach short drive wear and tear bedroom area really enjoyed our stay here mont choisy early check cap malheureux fridge freezer full kitchen bus stop each morning
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Reviewed 31 December 2016 via mobile

We stayed for 11 days and absolutely loved it! The unit is perfect for a couple!! We enjoyed the self catering, not keen on eating out all the time!
The place is clean, staff is kind and a really relaxed atmosphere.

Enjoyed it very much!

Date of stay: December 2016
Trip type: Travelled as a couple
3  Thank lindsferreira
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2016 via mobile

We stayed 3 nights in Grand Bay Suites. Had a lovely welcome from the lady at the desk. The appartment was just the same as the pictures we saw in advance. Clean, spacious, modern. Very good hot shower. Wifi was dodgy. Directly next to a supermarket and 5min walk to public beach and max 10min walk to downtown. Good value for money compared to some other accomodations. Cleaning ladies even did our dishes! 24/7 security/reception open.
We had a great time, went diving with cedric @ ocean Spirit; very nice to come 'home' to our suite after a long day diving!

Date of stay: November 2016
Thank jorienaernds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soobarajoo M, General Manager at Grand Bay Suites, responded to this reviewResponded 10 November 2016

Dear Sir,

We are glad that you really enjoyed your stay at Grand Bay suites and wish to thank you for your Valuable feedback. We hope we will have the pleasure of Welcoming you again at Grand Bay suites.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2016

We were very pleased with our stay here. Exactly what we wanted, a well equipped apartment with a fine kitchen with a real cooker and all utensils as we did not want to eat out on every night. The standard was good, it was very clean and that includes the pool which had crystal clean water and was very inviting. It is all very appealing. Many evenings were spent on the balcony overlooking the pool and greenery.

There is a good supermarket next door and an excellent very large supermarket 5-10 minutes drive away for those with cars (we had one). There are plenty of restaurants for all tastes in the Grand Baie area.

Although near a busy road, the apartments are facing away from the road towards an area with greenery, and it's very peaceful and quiet. In our apartment, the sun woke us in the mornings which was very nice (for more sleepy people there are dark curtains).

The TV didn't have any really interesting channels. And the Wifi (reachable from bedroom and mostly balcony) was not too fast and cut out briefly every 10 minutes or so. There is certainly some room for improvement there, but as we came here to enjoy Mauritius and relax, not to watch TV and get stuck online, it wasn't really a problem. The Wifi was still good enough for planning some excursions and finding relevant information.

What impressed us most was the friendliness and helpfulness of the staff. It was genuine friendliness, not the somewhat artificial variety in expensive hotels. Together with the courteous and helpful manager it made the place feel like a home away from home. The hotel management even noted my birthday during our stay.

I my case it was my 13th visit on Mauritius, and definitely the best lodging I had so far. We had planned to stay two weeks here and then spend our last week out of three on Mauritius elsewhere. But we felt so at at ease here we extended our stay for the third week also, and we were lucky there was availability. Interestingly I spoke to another guest who felt the same about this place and also considered extending.

Room tip: Rooms on first and second floor are more private, as no one is walking outside the windows.
Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Christopher E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soobarajoo M, General Manager at Grand Bay Suites, responded to this reviewResponded 9 November 2016

Dear Sir

We thank you for having chosen Grand Bay Suites For your last stay in Mauritius and we are glad that our services and Staff did meet your expectation. Your Feed back is very valuable to us and will definitely help us to contantly improve our services. We hope we will have the opprtunity of welcoming you again at Grand Bay suites in a near future.

Best Regards

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Reviewed 21 October 2016 via mobile

If you look at online website will feel that it's a beach resort. But in real it is 1 km far from the beach. Supervisors and other people are very greedy. Mr. Ram will introduce you with Mr. Toula who is a tour operator for sightseeing places. Mr. Toula cheated us telling that Gabriel island will be visited but actually had been taken to the nearest island. Very disappointing.

Date of stay: June 2016
Trip type: Travelled with family
2  Thank pghorui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soobarajoo M, General Manager at Grand Bay Suites, responded to this reviewResponded 24 October 2016

Dear Sir,
We thank you for giving us your feedback as regards to your stay , I can appreciate your disappointment but our website does not mention that the property is a beach front resort but rather from walking distance from the main beaches and attractions. This is testified by guests in numerous reviews.
As regards to the excursion to Gabriel Island , as per Mr TOULA and Mr MARIO the operator of the catamaran did explain to you before you board (That is in case of high waves they will not proceed to Gabriel Island and that the itinerary will be changed to Coin de mire ,Casita Bay with lunch on the catamaran which was the case )
I sincerely apologies if there has been a miscommunication on the itinerary and thank you for your understanding.
We value your review as this will enable us to improve our services in the future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

We opted for these self catering flats as we were travelling on budget. My son was very disappointed to find out that we were on the beach but more in the village - but soon discovered two stunning beaches - Le Cuvette and Pereberry beach within walking distance.
The upside also was the nice supermarket on the doorstep. And then only a 1km away loads of shops and a huge Super U for fantastic food and curio shopping.
We got a first floor flat - you can see a bit of wear and tear - but the most important thing is that the flat was super clean and was cleaned every day of our stay. And a huge thank you to the cleaning lady who waited for the us many days to get out of bed - and opened up a few times when one of us arrived without a key.
We were reprimanded on our first night! Was still in SA time zone and wide awake after midnight - chatting merrily - when someone knocked on our door and told us to keep quiet! Did not realise that the sound traveled downstairs!
We did not use the pool once - as we were out and about most times - so the flat is a fantastic base.
The manager and staff were absolutely fab. Telling us how to get to Port Louis with the express bus and even offering us a lift when they saw us walking next to the road.
The only draw back was the WiFi which kept on dropping - but if you sit out on the veranda it works well.
Had a fantastic stay, with many great memories created. Thanx to all at Grand Bay Suite for taking care of us so well. Will be back!

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank moniquestrydom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soobarajoo M, General Manager at Grand Bay Suites, responded to this reviewResponded 19 October 2016

Dear Mrs Strydom,

Thank you for having chosen Grand Bay Suites, we value your feedback and will take appropriate measures to improve our Wifi. We look forward to welcoming you again in a not too distant future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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