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Reviewed 12 July 2018

We had an excellent stay at Sensimar Lagoon.

From the time we entered this hotel, we were treated with warmth and made to feel at home. The rooms are clean, the staff are friendly, breakfast was excellent, and staff members who called you by name. It's the personal touch that makes all the difference.

I would recommend this hotel to anyone who is looking for Mauritian hospitality. Thank you to all at Lagoon who made our stay so enjoyable and memorable.

We had a seaview junior suite with a jacuzzi and sun loungers on the balcony. The bars served good cocktails and coffee.
During our stay we had dinner at the Culinarium restaurant where we received outstanding service from the team - the food was really good compliments to the Chef.We ordered the grilled lobster and it was the best!

Overall, I definitely recommend Sensimar to anyone who is looking for a break from reality. You can relax, dress how you want, and just be free - no will judge you and no one will bother you. Our suite was beyond comfortable, Last but not least, you will meet the most wonderful people!

Room Tip: seaview junior suite with a jacuzzi and sun loungers on the balcony.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank lieve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

We’ve just returned from a fantastic 2 week holiday here.
Room was fine ground floor sea/pool/bar view.
Weather was very windy and a bit hit and miss. Would not go this time of year again.
The food in buffet restaurant is lovely. They cater for EVERY palate.
They have 3 hut sheds on the beach that do amazing noodles wraps kebabs etc.
Top restaurant and bar do cheeseburgers, chicken and fish baguettes and chips and salad amazing.
Entertainment is fine a different singing band on each nite.
Bars are fine plenty of choice in AI however premium brands not included. I think for this type of hotel premium drinks should be included.
ALL the staff are very friendly.
The 3 bars are lovely.
Pool is freezing only the brave of braves go in. Heating it up slightly would help. Beach is beautiful and picturesque.
Glass bottom boat trips are good and free
Would recommend the sunset cruise it’s fantastic .
Day catamaran is also amazing see wonderful things
I would definitely recommend

Stayed: July 2018, travelled as a couple
3  Thank coleary39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 27 July 2018

Hello,

Thank you for these heart-warming comments of your holiday at TUI SENSIMAR Lagoon Mauritius.

I am glad that you liked the hotel as well as the hospitality of our Family Members. I have shared your kind words with all the team as a source of motivation to keep up the great work.

Thanks for recommending so nicely the sunset cruise and catamaran trip to the other reviewers.

Looking forward to welcome you back again for another pleasant stay at our resort.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

Spent one week and have mixed feelings ..

Weather which of course you can do nothing about .. was windy and a lot of rain..would not come at this time of year again v v windy and if weather bad there is nothing to do..
Hotel isolated , quiet which was as a problem for us as we do like a walk!

Staff absolutely wonderful.
Food was excellent as a vegetarian not a problem
Saturday food was probably not as higher standard as rest of week.

Would not come back as just too quiet.
Just lacking the wow factor!
Something missing in whole of the week .. maybe naive in not checking but would have liked a nicer beach !
But met some lovely people that made the holiday.
As regards flight over ... awful
Transfer to hotel dreadful.
Such a shame.

Stayed: July 2018, travelled as a couple
4  Thank Jensonhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 24 July 2018

Hello,

Thank you for sharing the experiences of you holiday at TUI SENSIMAR Lagoon Mauritius.

All our Family Members were glad to have you over these days and now to read your good impressions. Your appreciations have been shared with all the team as a source of encouragement to continue the great work.

All your valued comments have been taken very constructively by our team and they are working on areas that need improvement.

Hope to have the pleasure to welcome you back again.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Everything was perfect, staff, location, room, view, service. If we visit Mauricius again we would go to TUI Sensimar Lagoon Mauritius again. Our honeymoon was perfect thanks to te staff of the resort.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Daphned201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 11 July 2018

Dear Daphne,

Thank you for choosing TUI SENSIMAR Lagoon Mauritius for holiday.

I am glad that you liked the hotel was well as the hospitality of our Family Members. Your kind words have been shared with all the team as a source of motivation to keep up the great work.

Looking forward to welcome you back again very soon for another great stay at our resort.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Our second stay at Sensimar was as great as the first one! Staff were very friendly and welcoming. Food and drinks were delicious. Service and settings at the Culinarium Restaurant were amazing. Our room had a really beautiful view of the sea and the islands. We had a much pleasant retreat there. Our most sincere and warmest thanks to Mr Raja who was very caring to us. Thanks a lot! :)

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Yovana2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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