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Reviewed 11 July 2018 via mobile

Spent one week and have mixed feelings ..

Weather which of course you can do nothing about .. was windy and a lot of rain..would not come at this time of year again v v windy and if weather bad there is nothing to do..
Hotel isolated , quiet which was as a problem for us as we do like a walk!

Staff absolutely wonderful.
Food was excellent as a vegetarian not a problem
Saturday food was probably not as higher standard as rest of week.

Would not come back as just too quiet.
Just lacking the wow factor!
Something missing in whole of the week .. maybe naive in not checking but would have liked a nicer beach !
But met some lovely people that made the holiday.
As regards flight over ... awful
Transfer to hotel dreadful.
Such a shame.

Stayed: July 2018, travelled as a couple
4  Thank Jensonhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 24 July 2018

Hello,

Thank you for sharing the experiences of you holiday at TUI SENSIMAR Lagoon Mauritius.

All our Family Members were glad to have you over these days and now to read your good impressions. Your appreciations have been shared with all the team as a source of encouragement to continue the great work.

All your valued comments have been taken very constructively by our team and they are working on areas that need improvement.

Hope to have the pleasure to welcome you back again.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Everything was perfect, staff, location, room, view, service. If we visit Mauricius again we would go to TUI Sensimar Lagoon Mauritius again. Our honeymoon was perfect thanks to te staff of the resort.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Daphned201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 11 July 2018

Dear Daphne,

Thank you for choosing TUI SENSIMAR Lagoon Mauritius for holiday.

I am glad that you liked the hotel was well as the hospitality of our Family Members. Your kind words have been shared with all the team as a source of motivation to keep up the great work.

Looking forward to welcome you back again very soon for another great stay at our resort.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Our second stay at Sensimar was as great as the first one! Staff were very friendly and welcoming. Food and drinks were delicious. Service and settings at the Culinarium Restaurant were amazing. Our room had a really beautiful view of the sea and the islands. We had a much pleasant retreat there. Our most sincere and warmest thanks to Mr Raja who was very caring to us. Thanks a lot! :)

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Yovana2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

This is a beautiful hotel, very nice staff always helpfull, good food many different choices, great outside bar Seabreeze with nice bartendenrs and lovely cocktails, nice room with a great shower and prefect view from our room over the Indian Ocean.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 11 July 2018

Dear Richard,

Thank you for these heart-warming comments of your stay at TUI SENSIMAR Lagoon Mauritius.

I am happy to read that the hotel was up to your expectations and you enjoyed your time with us. All our Family Members were glad to know that they contributed in making your stay a wonderful one.

Hope to have the pleasure to welcome you back again very soon.

Warm regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2018

Right from our arrival the staff could not have been more welcoming and helpful, and this continued throughout our stay. The room was clean and well appointed and had a good sized balcony which I felt lacked the provision of sun loungers. I mentioned this to the staff and later that day these appeared on the balcony.
It was our wedding anniversary during our stay and we wanted to book a meal on the beach in celebration. We do not eat fish and when I mentioned this to Kevin he spoke to the chef at the Culinarium who arranged a special menu to our liking. I cannot think of anything approaching a complaint and loved every minute of our time there. Would definately go there again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Tom N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, Manager at TUI Sensimar Lagoon Mauritius, responded to this reviewResponded 7 July 2018

Dear Tom,

Thank you for choosing TUI SENSIMAR Lagoon Mauritius for your holiday.

I am delighted to read that the hotel was up to your expectations and you enjoyed to the maximum your time among us. I have shared your kind words with all our Family Members. They are happy to know that they contributed in making your stay a pleasant and memorable one as your comment of having the best holiday is particularly heart-warming.

Looking forward to welcome you back again next year for another great stay at our resort.

Best regards,
Rubens Maureemootoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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