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All reviews window seat rooms are small bagels room was clean great value short stay continental breakfast hard boiled eggs road noise coffee maker stay there again first floor eastview mall the breakfast area finger lakes one night stay the general manager
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Reviewed 22 May 2017

I found the beds comfortable, the bathroom was clean, an the lobby worked well as a kind of gathering place for the people in our group. Also easy to access from the highway. Stayed for a graduation and it worked out.

Downsides were that the outside door (number 4) didn't shut hard, and as a result the door was always open to the parking lot. There was no couch (I knew this already from the pictures but didn't realize how much I would miss it), and breakfast is very limited. I did appreciate the hard-boiled eggs, though!

All in all, it's inexpensive and not bad.

Date of stay: May 2017
Thank Coco W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtel28233, Guest Services Manager at Microtel Inn & Suites by Wyndham Victor/Rochester, responded to this reviewResponded 19 June 2017

Dear Coco W

Thank you for your wonderful review! We are glad you had a good stay and that you found our amenities satisfying! We will make sure that we let our Maintenance Manager know about door 4 as this is a security concern. Thank you again for your review!

The Staff at Microtel Inn and Suites by Wyndham, Victor/Rochester, NY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017

We were picking up our son from college and needed to stay one night. When I called to make the reservation was extremely helpful and courteous. We were welcomed at the front desk and checked in efficiently. The room was small, but clean and comfortable. There were outlets everywhere for electronics and a lot on creative storage spaces, even in the bathroom. Would book again.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank A7281JVsusans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtel28233, Guest Services Manager at Microtel Inn & Suites by Wyndham Victor/Rochester, responded to this reviewResponded 10 June 2017

Dear A7281JVsusans,

Thank you so much for your 4 Star review! We are very happy to hear that you had a great experience at our property. We will be sure to let our housekeeping and front desk staff know that they exceeded your expectations! Thank you again and we look forward to your next stay!

The Staff at Microtel Inn and Suites by Wyndham, Victor/Rochester

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Reviewed 20 May 2017

I spent over 24 hours here and did not see a staff member smile once. My check in was awful and the front desk girl was rude (her name may have been michelle) i dont recall. Rooms were not cleaned properly. Hair all over bathroom and tub and dust collecting in the actual bedroom. Very disappointed

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017 via mobile

My daughter decided to book a room for us to stay over during her move home from college. We had a couple of long days preparing for graduation and moving her out of apartment and needed to rest before driving home. Though it was a bit out the way for us (from SUNY Geneseo and returning to Westchester NY) we were attracted to the pics of fairly newly updated rooms and the price was right.

We arrived close to midnight on our first night. The front desk staff seemed courteous and offered a room close to the door where our vehicle was park. However, we noticed that there was a storage room right next to the room and a few other staff areas/rooms... housekeeping, maintenance, etc. Being extremely tired we proceeded to settle in. The room was clean and we were grateful for the refrigerator.

Very early the following morning, around 6am, we were awakened by much noise... People in and out of the adjoining rooms, doors slamming over and over again, things being dragged around, water running etc. When my daughter spoke with the front desk rep. the following morning she was told that it probably was housekeeping but since they're not supposed to start until 9am they would have a talk with them. However the morning after the second night nothing changed.

When we addressed it that time we were told it must've been maintenance staff. We then requested a change of room and was moved to a dusty room a few doors away with a broken safe. (We were first in 27 and moved to 33 on the 2nd Flr.) Having only one more night to go we dusted and decided to see what would happen.

On the third morning we experienced the same slamming of doors and dragging around of things from upstairs to downstairs, only it began a bit later around 7am and continued for at least 1& 1/2 hrs. Needless to say this was very annoying. We had a 6 hour ride ahead of us and couldn't rest well enough to awake peacefully. Thus, the purpose of the stay was defeated.

Date of stay: May 2017
Trip type: Travelled with family
Thank Gaurded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017

We ahd a good stay. the room was quite small but comfortable bed was very comforable got goo nite sleep We did have a leaking problem with the window. We were there during a very rainy time and not much could be done about it.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Thomas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtel28233, Guest Services Manager at Microtel Inn & Suites by Wyndham Victor/Rochester, responded to this reviewResponded 19 June 2017

Dear Thomas I,

Thank you for your review. We are glad that you had a good stay at our property. We are happy to hear that your bed was comfortable and that you got a good nights sleep! Please visit us again the next time you are in the Victor/Rochester area!

The Staff at Microtel Inn and Suites by Wyndham, Victor/Rochester

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