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“You get what you pay for!” 5 of 5 bubbles
Review of The Lodge at Turning Stone

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The Lodge at Turning Stone
Ranked #1 of 6 Hotels in Verona
Certificate of Excellence
Sherrill, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“You get what you pay for!”
5 of 5 bubbles Reviewed 12 September 2011

The Lodge is a wonderful lodging experience. We were greeted in our room with soft, jazz music playing and after dinner there were robes and slippers for turn down service. The room was very spacious and comfortable. The bathroom was large and had a separate shower and tub setup. The balcony had a great view overlooking the garden in the front of The Lodge (rear rooms overlook a patio, garden, pond and golf course driving range). A little pricey but well worth it if you take in all it offers!

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rodman4e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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398 reviews from our community

Traveller rating
    324
    50
    15
    5
    4
See reviews for
73
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • German first
  • Any
English first
Bel Air, Maryland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 September 2011

Attended a family wedding there. Security could not control the noise coming from the room next door. Called them and the noise continued. After 3 hours with no sleep and facing a 6 hour drive, I went into their lobby to get some sleep and complained again.. You can have all the amenities you want - but you can't sleep in the room and security does not care. Totally worthless all for $330 a night, which your credit card company can't do anything about because you got the room. They did offer me a complimentary room - but I would not travel 350 miles to stay there again!!

Stayed September 2011, travelled with family
Helpful?
5 Thank mkmahaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TS_Management, Manager at The Lodge at Turning Stone, responded to this review, 24 November 2011
We apologize that we failed to meet your expectations during your recent stay. Based on the circumstances you were made aware of at the time, security handled the situation as diplomatically as possible. The comfort and security of our guests is of the utmost importance at all times. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 September 2011

We stayed here for just one night to break up a long car trip. The Lodge is beautiful. Everything about the room was top notch. The room was huge - with a separate living room, a large balcony, and a bathroom with both a two headed shower and a big soaking tub. The bed was also very comfortable. It really felt like an oasis.

The only warning is if you aren't a golfer or gambler - there isn't much to do at/near the hotel. The resturant in the Lodge is very expensive, so we ended up wandering over to the casino to eat. The food was good - but the overall experiance (smoke, noise, etc.) was in sharp contrast to the peacefulness of the Lodge.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vtjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tulsa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 August 2011

This was simply a 5 star experience. We never opened a door or turned back a bed, we were pampered! I Everything was a short indoor walk away. Besides gambling , golf , and eating however, the nearest sights were miles away. Well worth the high price.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank golfarounder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 29 July 2011

We went to meet an internationally ranked pool player and get a lesson from her for my husband's Christmas present. (Turning Stone hosted a pool tournament.) We did not go to gamble (and for others that don't, limited shopping and "inside" activities). We stayed for one night in a luxury suite with a livingroom, bath and a half, fireplace, wet bar, and outside hot tub. The decor was VERY modern, sparse and calming. We didn't expect much when we went to the Italian restaurant (Pino Bianco) for dinner but we were pleasantly surprised by a very lovely and well-prepared meal. Breakfast in the Lodge was also delicious and special. All staff members were helpful - some very friendly. Overall, it was a treat and we thought we'd like to return in season to play golf.

Room Tip: VIP Suite is reviewed
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  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JannyBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Lodge at Turning Stone

Property: The Lodge at Turning Stone
Address: 5218 Patrick Rd, Verona, NY 13478-3012
Phone Number:
Region: United States > New York > Verona
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Verona
#1 Family Hotel in Verona
#1 Business Hotel in Verona
Price range (per night): $218 - $581
Number of rooms: 95
Official Description (provided by the hotel):
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 
Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona

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