The location is fantastic, 100m from the centre of the town. However, it is impossible to find, because we were not given an address and were instructed simply "it is above the laundromat". Our biggest issue is that we had paid in full prior to arriving, and on the day before check out, the owner sent her husband up to our apartment demanding an extra 450 euros. This would equate to paying almost double the advertised price. When we refused to pay this much, the owner turned our electricity, wifi and hot water off. She then despite acknowledging it was illegal, threatened to access and take out all of the money from the account in which we paid from. Having threatened to call the police, and fearing for the security of our passports and other belongings, we eventually paid her 200 euros. Furthermore, the air conditioning only worked in one room, of which the unit leaked all over the carpet, the showers had no privacy curtains leading to inevitable flooding of the bathroom after every shower.
We would strongly advise against anyone staying here and will be lodging a full complaint with tripadvisor.
I need to be upfront and say that we did not spend one of the three nights that we had booked at this location. When we got to the property, it appeared to be relatively tired, not what we were expecting. The carpet was spotted, and there were plants on the balcony that were dying or dead. Also, the location is in a very noisy area of Fira, above a laundry. We booked based on previous reviews, all excellent rating prior to the other June 2016 review. However, we immediately knew this was not the place for us.
We have stayed in many apartments/condominiums over the years. My wife and I do not expect perfection. But this was definitely far removed from our expectations. It may be perfect for another client, but it was not for us. As a note, demographically, we are in our early 60s and travel relatively extensively.
Location is very central but on a noisy, crowded, dusty main street - I will be staying on the quiet side of the island for future trips. Price is probably the lowest you will find in Fira. Maria, the manager, is kind, responsible and responsive. AC was great.
But the owners (not Maria) need to do major upgrades! Shower leaked out on to carpet - rip out the moldy carpets and replace with hardwood or tile and/or get a functioning shower door! Air quality was poor and much of room was very dusty. Decor was not only lacking in taste but not functional - I had to move several pots of fake flowers out of the way to have room to put my luggage. The payment system was also messed up in accounting for extra people so we had to pay extra when we arrived. When I saw the bill from the owners perspective, I realized that TripAdvisor/FlipKey charges about a 15% fee - that's outrageous! Take your money somewhere else or try AirBnB which has more reliable reviews and only a 3% fee.
Great location near cable car and center of town however unit not as depicted in photos. The bathroom was moldy and there was no way to keep water out of rest of bathroom when showering. Maria was very sweet and helpful regarding issues we encountered. We found Fira expensive to stay in so for the price location could not be beat. We left early because even in June crowds were overwhelming and we wanted to be on the quieter side of the island.
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Just loved all,we have enjoyded every single minute in this place,it is in the center of Fira,just few steps from everything! It is fully aircondition acuiped and the bedrooms are in a quiet area of the house with two bathrooms and a wonderful patio overlooking the island..
Perfect choice but we have stayed only two nights...
We are defina