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All reviews black rock private pool hot tub manager manos f b manager round bed welcome drink infinity suite our honeymoon each morning every single staff member the hotel is perfectly located each guest exceptional staff the hotel manager rooms are spacious hotel restaurant
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Reviewed 2 October 2018

We purposefully decided on Santorini as our last stop of 3 Greek islands to end our vacation at the most picturesque and boy did we make a good decision. Santorini Secret was recommended by our travel agent and she absolutely nailed it. Of course it’s the traditional white exterior/interior and kind of the cave feel (I think there are others that are more natural). We had a big patio area with hot tub and a great direct view of the caldera as soon as you walk out the door. Entire staff was friendly and helpful even at 5:45 am as we had to pack up, walk up the 60 some stairs and depart this beautiful island.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bradleyd0423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANTORINI S, Marketing at Santorini Secret Suites & Spa, responded to this reviewResponded 3 October 2018

Dear bradley0423,

Thank you for your wonderful review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia.

We are excited to read that you had an amazing experience and you enjoyed the location, suite as well as the patio with the amazing views.

Please note that your unforgettable stay was our highest aim that is why we are always trying our utmost to please every guest.

Hope to have the pleasure of welcoming you again in the near future.

Best Regards,

Santorini Secret Suites & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018 via mobile

Loved our recent stay at Secrets. Can not say enough about Faye. She made us feel like family visiting her home. Manos also made us feel like we were the only people at the property. Highest recommendation!

Stayed: September 2018, travelled as a couple
Thank cklmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANTORINI S, Marketing at Santorini Secret Suites & Spa, responded to this reviewResponded 27 September 2018

Dear cklmo,

Thank you for your wonderful review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia.

We are delighted to read that you had an amazing experience and you appreciated our staff’s efforts to make your stay wonderful.

Please note that we will share your comments with Manos, Faye and of course the entire Secret Team.

Hope to have the pleasure of seeing you again in the near future.

Best regards,

Santorini Secret Suites & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2018

A complete magical stay. The location is superb as are the facilities. The real difference is that Alex, the General Manager, has assembled a truly competent team and lets them do their jobs (which they do wonderfully). I think the only response they know is, "Yes, of course!". Most importantly, the entire team - Alex, Manos, Zoe, Faye and the entire staff up front and behind the scenes - make you feel you are a part of the family, not just "another paying guest". We couldn't recommend this place more highly. We had a bit of a mishap requiring a visit to the hospital (my fault, no alcohol involved) and the whole staff bent over backwards to make sure we were OK. If you have to have an injury on a vacation, Santorini Secrets is the place to have it!

Room Tip: Get a room with an individual pool
  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANTORINI S, Marketing at Santorini Secret Suites & Spa, responded to this reviewResponded 26 September 2018

Dear runningwalk,

Our sincere thanks for your wonderful review and for taking the time to share with the TripAdvisor Community.

We are excited to read that you had a magical experience and you enjoyed the location and the facilities. Indeed, people make the difference and we are pleased to learn that you felt like a part of our family, our team works tirelessly in order to ensure that we deliver memorable experiences. Your comments about Alex, Manos, Zoe, Faye and of course the entire staff were great and please note that we will share them with the entire Secret Team.

Wishes from all of us at Secret Hotels for swift and speedy recovery and hope to have the pleasure of welcoming you again in the near future.

Best Regards,

Santorini Secret Suites & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018

One of the most welcoming hotels ever ..from the second you arrive the managers Manos and Alex are on hand, along with their amazing and friendliest team of exceptional staff. From the driver who collected us from the airport to every single staff member, we were made so very welcome. The rooms are all exquisite. We booked a room with a jacuzzi/hot tub which was fantastic and for two nights we were lucky enough to be upgraded to a suite with a private pool! However all rooms are truly exceptional. Whichever room you book you will be overwhelmed. Every aspect of your holiday here is exceptional, the staff, the resturant, the food, the drinks, the pool, the views, the accessories in the room, the extra touches ie..during the day you are continually given fresh chilled water around the pool..on arrival you are given chilled face towels with Greek herbs ...during the day the spa ladies offer a cooling face spray..you are also given a welcome drink. The poolside service is amazing, the day and night bar staff here can’t be more helpful and friendly, and all the other staff pass by this area and always stop and talk. We did the hotel wine tasting, this is a must, by their sommelier FOTIS Kotsakis, he knows everything about the local wines and how they are produced. We learnt such a lot and as this was at the beginning of our holiday it helped us select our wines for the rest of the week. We found it hard to leave the hotel because it was so freindly and had everything you needed including one of the best resturant s but we did venture up into the Main Street and at such time Manos and Alex both gave us recommendations of places to eat and both of these were again superb. I don’t believe anyone could find fault with this amazing place and amazing staff.

Room Tip: Any room. They are all amazing
Stayed: September 2018, travelled as a couple
Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANTORINI S, Marketing at Santorini Secret Suites & Spa, responded to this reviewResponded 24 September 2018

Dear Lucy H,

Thank you for your fantastic review and for taking the time to share it with the TripAdvisor community.

We are excited to read that you had a wonderful experience and you enjoyed so much the services, facilities as well as our staff’s efforts to make your stay memorable. Our Team works tirelessly in order to ensure that we deliver the best experiences to our guests. Your comments about Alex, Manos, Fotis and of course the rest of the team were fantastic and please note that we will share with them.

Hope to have the pleasure of seeing you again in the near future.

Warm Regards,

Santorini Secret Suites & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

We stayed for our honeymoon after being all over Italy for 16 days. Manos and his team were by far the most accommodating and pleasant group on our trip. The rooms are beautiful and spacious and needless to say the view from the terrace jacuzzi is unbelievable. We made a friend in Manos, and can't wait to go back to see him and his team and experience their amazing hotel. Thank you Santorini Secret Team! Keep rocking!

Room Tip: You can't go wrong with ANY room at this hotel
  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANTORINI S, Marketing at Santorini Secret Suites & Spa, responded to this reviewResponded 17 September 2018

Dear Alex L,

Thank you for your wonderful review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia.

We are excited to read that you had a wonderful honeymoon with us and you enjoyed the rooms, the views from the jacuzzi as well as you appreciated our staff’s efforts to make a fantastic honeymoon experience.

Your comments about Manos and the rest of Secret Team were wonderful and please note that we will share them with the entire team.

Looking forward to welcoming you again in the near future.

Best regards,

Santorini Secret Suites & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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