Was very disappointed with our recent stay. When we woke up in morning sewage was backing up into toilet and bathroom. We were unable to use the toilet or take a shower. We quickly packed up and checked out. No offer was made to change rooms. Was told it was a problem through out the hotel. We asked to be compensated for not being able to use Bathroom and was we would call from owner, which we never received. We were not asking for a full refund, but $50 off. We feel that is a reasonable amount considering being able to use the bathroom is part of the cost of a hotel room. We understand that problems do happen, but we are very disappointed in the response from the owners and Choice Hotels. Will not use any of these hotels again!
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- Also Known As:
- Econolodge New Paltz
- Econo Lodge New Paltz
- Econo Lodge New York/New Paltz