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“Somewhat disappointed” 3 of 5 bubbles
Review of The Century House, an Ascend Collection Hotel

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The Century House, an Ascend Collection Hotel
Ranked #2 of 17 Hotels in Latham
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Somewhat disappointed”
3 of 5 bubbles Reviewed 20 November 2011

I booked a three-night stay at this hotel after reading all the great reviews here on TripAdvisor. When we checked in, about 6 p.m., we were given the keys to the room but when we went inside, it hadn't been cleaned or the beds made from the last occupant. The girl at the front desk was very nice and gave us another room, but we found out that every time you flushed the toilet it would leak at the base, making the bathroom floor almost constantly wet. The room had a musty smell most of the time, which I attributed to the leaking toilet. Also, the design of the bathroom was odd - when you opened the door, it came within a quarter-inch of the toilet bowl. My daughters wanted to use the outdoor swimming pool and the area around it was dirty - cigarette butts scattered around the concrete, and the lounge chairs or tables hadn't been wiped down or cleaned in a while. The room itself was quiet and the breakfast was really good, but overall I was disappointed due to the sparkling reviews here.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LindaDoc12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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416 reviews from our community

Traveller rating
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    120
    51
    10
    6
See reviews for
146
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101
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
bergen county new jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 November 2011

I gave the Clarion Hotel an excellent review, because the beds were very comfortable, the service was excellent and the complimentary full breakfast buffet was excellent. I have family in Albany and will definitely stay at this hotel again. Please note: I am particular about the hotels I stay at. Number one being, "Do I feel safe here" are the rooms clean and how is the service and food. Stayed here for my brother's wedding.

  • Stayed October 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luv2vacationtorelax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 November 2011

Visited here in early November on a stopover from Ontario to the Canadian Maritimes. While I use Choice hotels extensively I havent visited many Clarions. The last one in Orlando was no great place, but this one was a very pleasant surprise. Ambience in the rooms was very nice.... nice beds, nice trim, nice bathroom, very clean. The only thing was little but it stuck out like a sore thumb.... the wallpaper in the bathroom around the toilet was ripped and missing... seems like a simple repair to me.... What a wonderful breakfast in the morning, with an immaculate young hostess looking after us.
One thing I thought a bit confusing is that due to this being part of a complex that may or may not have other hotels associated I was uncertain when I arrived that I was at the right location. The Clarion sign is up at the street but you have to drive down and around connected builidings to the back, at a lower level to reach the hotel. Down there the sign says just The Century House Hotel... and doesnt mention it being the Clariion. We in fact drove around looking for the Clarion, not knowing we had reached it. A simple little Clarion sign near the historic hotel name would be nice.

For sure this will be a hotel that we will return to!

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nsbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
1 review
4 of 5 bubbles Reviewed 24 October 2011

Great friendly and pleasant atmosphere. Excellant free breakfast. The restaurant was fabulous with friendly staff. Food was decicious! Rooms clean and comfortable. We enjoyed the 1/2 mile nature trail. We were there for a wedding which was perfectly arranged and more than met our expections. A good time was had by all!

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tracy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
columbia maryland
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 October 2011

Sat at the bar had some drinks and food, at this point have been on hold for a hamburger for ever. Hope it is worth the wait. Nothing at this place is cheap, thought I was back in DC, this is upstate New
York after all. They do a lot of functions ie weddings etc. the hamburger was good and would rec it.

Thr hotel changed my room from a suit to a king but did not inform me

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ptk21044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Century House, an Ascend Collection Hotel

Property: The Century House, an Ascend Collection Hotel
Address: 997 New Loudon Road, (Route 9), Latham, NY 12110 (Formerly Clarion Hotel at the Century House)
Phone Number:
Region: United States > New York > Latham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Latham
#4 Business Hotel in Latham
Price range (per night): $143 - $241
Hotel Class:3 star — The Century House, an Ascend Collection Hotel 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Clarion Latham
Clarion Hotel The Century
Latham Clarion

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