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“Nice decor, some issues....” 3 of 5 bubbles
Review of Super 8 Lake George/Warrensburg Area

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Super 8 Lake George/Warrensburg Area
Ranked #7 of 87 Hotels in Lake George
Certificate of Excellence
Chateaugay, New York
2 reviews
“Nice decor, some issues....”
3 of 5 bubbles Reviewed 7 March 2012

I was impressed by the Adirondack decor and the log cabin look. The room was decent yet small, but I had three other guests with me so space was easily consumed.
Also, the staff was decent as well. I met the manager and was impressed by her business and friendly demeanor. The midnight staff man was very nice as well. The weekend shift lady was slightly agitated.

The issues began with the toilet. There was toilet paper in the bowl.
Then, I was told of the stain "property damage" charge. I was charged over twenty dollars.
Also, three items were lost in my room. These items are: cheese sticks, a pack of pokemon cards and a phone charger.

Room Tip: Be sure to check the entire room for cleanliness. Be in the bathroom first, check the sheets and sme...
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  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richards_jody52, General Manager at Super 8 Lake George/Warrensburg Area, responded to this review, 8 March 2012
As part of our check-in process, all guests are asked to read and initial their agreement to additional charges resulting from damages. We bag and hold damaged items so guest can see first-hand extent of damage and discuss charges and any extenuating circumstances.
After check-out, all items that are left in room by a guest are labelled, documented and held so guest can easily call to have items mailed or picked up.
Our staff, from Front desk to Housekeeping, try to make guest experience a positive one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
    161
    134
    43
    14
    10
See reviews for
162
87
35
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Paramus, New Jersey
1 review
1 of 5 bubbles Reviewed 27 February 2012

I have never had such an unpleasant Super 8 stay in my life. The front desk employees were terrible. There was a hairball in out bathtub and I had to call the front desk 5 times before they removed it. They did not re stock our bathroom with towels the next day and I had to call the front desk another 5 times to get the towels we needed. There were unidentified stains all over both comforters and pillow cases.The breakfast selection was subpar. By the time my family and I woke up for breakfast there were 4 donuts and a bagel left. Donuts is not an acceptable breakfast for children. When we asked the front desk employee for a restaurant suggestion since we didn't have breakfast he responded "I don't know. There is a McDonald's across the street." The location of the motel was incredibly inconvenient. Our room was facing the busy highway so I was woken up constantly throughout the night by cars and trucks driving by. The room had a constant smell of cigarette smoke and horse manure. They would not change the room for us because they were "booked for the weekend." Clearly they were not because they didn't have more than 5 cars in the parking lot at a time. I was extremely disappointed with my stay at the Super 8 motel in Warrensburg NY and I would not advise anyone to stay there.

  • Stayed January 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richards_jody52, General Manager at Super 8 Lake George/Warrensburg Area, responded to this review, 2 March 2012
As GM, I believe the staff to be professional and courteous, always striving to provide guest-focused service and clean accommodations.We are located off the highway on a wooded hilltop in a rural hamlet , and offer a variety of healthy breakfast choices. Many of our guests find our Adirondack themed hotel a very enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utica, New York
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 8 January 2012

My husband & I have been staying at this motel over the last 5 years. We have seen much improvement since Jody, the manager, has taken charge. She trully cares. Improvements with the interior, such as new bright paint, new lighting & upscale adirondack decor has taken place. It's simply charming.The continental breaksfast has excellent choices.
Our rooms are clean & very functional. Jody & her staff has made this our "home-away-from-home!

Room Tip: local restaurants/ shopping areas are within short distances
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dottie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainfield, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

On a recent trip to visit family, we weren't able to find a pet sitter on short notice. After searching on the Internet for accomadations that would allow a large breed dog we decided to start calling in person. From the first moment we could tell that the staff were friendly and helpful. Since we had a long drive ahead of us, the manager, Jody Richards, told us not to worry about what time we would arrive.

There was no problem checking in and the management had a variety of treats for our pet at the front desk. I couldn't believe that the grounds and the interior were kept spotless. Our room was quite comfortable and once again, VERY CLEAN. We were told about the continental breakfast and complimentary coffee available in the morning.

I can't give enough compliments to the management and staff of this hotel. Even our pet was treated like a valued guest. We will definitely stay again in the future.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 November 2011

This was a great place to stay. Was pleasantly surprised how clean it was. Great adirondak decor, friendly staff. We would definitely go back.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Lake George/Warrensburg Area

Property: Super 8 Lake George/Warrensburg Area
Address: 3619 State Route 9, Lake George, NY 12845-7316
Phone Number:
Region: United States > New York > Lake George
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lake George
Price range (per night): $91 - $116
Hotel Class:2 star — Super 8 Lake George/Warrensburg Area 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Super 8 Lake George/Warrensburg Hotel Lake George
Super Eight Lake George
Lake George Super 8
Lake George Super Eight

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